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Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country. Our retail stores play a vital part in helping us achieve our mission by bringing in significant revenue generation, building awareness and engaging local communities.
Edit by Marie Curie is our new concept store that sells premium high street brands and premium second-hand fashion, footwear and accessories for the environmentally conscious shopper. With a focus on utilising recycled and reclaimed materials for our store décor and products we can help to build a sustainable future for all!
If you thrive in a evolving environment, love to connect with customers, and are committed to promoting sustainable and ethical fashion practices, this is the perfect opportunity. Our Retail Manager role offers a fantastic opportunity for you to build on your existing retail experience and commercial thinking to create an inviting, minimalistic concept store which encourages environmentally friendly sales and promotes excellent customer service.
No week is the same and you’ll have bags of variety in your role.
You will be responsible for:
* Promote and champion our commitment to slow fashion principles, ethical sourcing and environmental responsibility.
* Utilize your eye for design and style, to curate your donated product through great visual merchandising with enhanced feature displays and strong commercial windows to drive sales and footfall.
* Keep up to date with the latest fashion trends and local market demands, identifying opportunities for growth.
* Managing staff and volunteers where you’ll get to work with some amazing people. Taking the lead in recruiting, training, managing and supporting volunteers and staff members to ensure the effective operation of the store.
* Customer engagement and leading by coaching volunteers and staff to have great conversations with every customer on" Rounding up" their purchase, making an "add donation" for our charity and signing up for our loyalty scheme.
* Ensuring sales targets are met and direct costs are kept within managed budgets.
* Ensuring all financial reporting and management, cash handling, daily banking and security procedures are followed.
* Ensuring donated goods are processed according to set standards and timeframes, and that pricing is in line with charity guidelines.
Key Criteria:
* Solid retail experience, preferably in fashion/clothing with a good understanding of the slow and sustainable fashion principle.
* Experience in managing a team. Managing volunteers would be an advantage.
* Comprehensive understanding of retailing and merchandising display.
* Experience of cash handling and financial management procedures (including completion of sales records).
* Strong interpersonal and communication skills, with a customer-first attitude and the ability to communicate with tact and discretion.
* Good organisational skills and the ability to prioritise workload, balancing competing demands.
* Understanding of health and safety procedures in a retail environment.
Please see the full job description here.
For more information or an informal chat please contact Graham Hall by email at Graham.Hall@Marie.Curie.org.uk
Application Process
To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie.
In this role you will have sole responsibility for the running of the store, which will involve lone working. Due to this, we are unable to recruit anyone for this role who is under the age of 18.
Benefits you’ll love:
* 25 days annual leave (exclusive of Bank Holidays)
* Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
* Loan schemes for bikes; computers and season tickets
* Continuous professional development opportunities
* Industry-leading training programmes
* Wellbeing and Employee Assistance Programmes
* Enhanced bereavement, family friendly and sickness benefits
* Access to Blue Light Card membership
About Us
Every day of your life matters – from the first to the last. When you work for Marie Curie, you understand that better than ever. We’re a passionate, committed and diverse team of more than 4,400 staff and 12,000 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left.
Everyone knows our daffodil, but it’s our warmth, creativity and care that touch lives. Here, we take the time to really get to know the people we care for and those who love them. And we do whatever it takes to give them the final days and hours they deserve.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Customer Service, General Business, and Management
* Industries
Retail and Non-profit Organizations
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