Job Advert - Housing Officer (Brentwood)
Job Title: Housing Officer
Location: Brentwood (4-5 days per week office based)
Contract: 3 months (likely extension)
Hours: 37 hours per week
About the Role
We are recruiting for an experienced Housing Officer to manage a patch of approximately 400 properties. You'll be responsible for delivering a proactive tenancy management service, including rent arrears recovery, estate inspections, and ensuring properties and tenancies are managed in line with housing legislation and policy.
This is a great opportunity for a confident housing professional who can hit the ground running and deliver a resident-focused service.
Key Responsibilities
* Managing a patch of c. 400 properties
* Rent arrears recovery, including early intervention and escalation where required
* Conducting estate inspections and dealing with tenancy breaches
* Completing tenancy audits and tenancy visits
* General tenancy management, including sign-ups and sustainment
* Working with internal teams and external agencies to resolve complex tenancy matters
What We're Looking For
* Recent experience in a Housing Officer / Tenancy Management role
* Strong understanding and hands-on experience of arrears recovery
* Experience completing estate inspections
* Knowledge of housing legislation and best practice
* Strong communication and stakeholder management skills
* Ability to manage a high-volume caseload effectively