Patient Administrator - Admissions | Spire Murrayfield Hospital - Edinburgh | Full Time, Permanent
Spire Murrayfield Hospital in Edinburgh is currently looking to recruit a Patient Administrator to join their Admissions department. This is a fantastic opportunity to join a dynamic team and have a great impact.
The hours are on a rota basis working Monday to Friday between 7.30am and 6pm. The shift patterns will be 7.30am - 3.30pm, 9am - 5pm or 10am - 6pm, with the occasional Saturday 9am to 1pm. Please only apply if you can commit to these hours.
Duties and responsibilities:
1. Maintain and update patient records on the hospital computer system, primarily reservation arrangements of day-case and in-patient admissions
2. Answer telephone and email enquiries from patients, consultants and colleagues in a timely and efficient manner
3. Ensure medical records are available for all pre-operative assessment appointments, liaising with medical records where necessary and preparing all paperwork associated with the assessment
4. Ensure all patients are booked in a timely manner ahead of their procedure
5. Book all pre-operative assessment appointments for patients attending for surgical procedures at Murrayfield and Shawfair Park Hospitals
6. Prior to admission ensure all authorisation is in place for insured patients, or payment has been received for self-funding patients.
Who we're looking for:
7. Previous relevant experience in an administrative support role
8. Comfortable working to deadlines and ability to work under pressure
9. A real team player
10. Strong IT skills
11. Previous experience in healthcare
12. Basic understanding of medical terminology would be a distinct advantage
Benefits:
We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
13. 35 days annual leave inclusive of bank holidays
14. Employer and employee contributory pension with flexible retirement options
15. ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
16. Free Bupa wellness screening
17. Private medical insurance
18. Life assurance