A technology services company is seeking a dynamic Service Desk Technician (1st Line Support) in Hoddesdon, UK. This role involves providing exceptional support to over 2,000 users through various channels. Candidates should have experience in service desk environments, a proactive approach, and strong communication skills. Familiarity with tools like Microsoft 365 and Windows 11 is preferred. This hybrid position combines technical troubleshooting with customer service excellence.
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