We are looking for a detail-oriented and proactive Traffic Operator / Transport Planner to join our team, ensuring the seamless coordination of transport operations. We have a position available for the night shift. Salary negotiable based on experience.
Key Responsibilities
* Scheduling and routing of vehicles to meet customer requirements.
* Ensure drivers have all necessary instructions, and manage real-time adjustments as needed.
* Plan and optimize loads to maximize vehicle efficiency and minimize costs.
* Act as the primary contact for drivers, clients, and internal departments, ensuring clear and timely communication throughout the transport process.
* Proactively monitor trips to identify and resolve any operational issues, delays, or disruptions that may arise.
* Ensure that all transport operations comply with relevant transport legislation and company safety policies.
* Maintain accurate records of transport activities, updating the Transport Management System (TMS, TOPS) and producing reports for management as required.
* Liaise with clients to update on delivery statuses, address any queries, and ensure high levels of customer satisfaction.
* Work closely with the Traffic and Operations team to continuously improve operational efficiency and service delivery.
Requirements
* Previous experience as a Transport Planner, Traffic Operator, or in a similar role within the container transport industry.
* Strong understanding of UK routes and the logistics involved in container transport.
* Competent in using Transport Management Systems (TMS, ideally TOPS) and Microsoft Office.
* Excellent time management, organizational, and multitasking skills to handle a dynamic workload.
* Ability to think quickly and find practical solutions to operational challenges.
* Strong verbal and written communication skills, with the ability to communicate effectively with drivers, clients, and internal teams.
* A collaborative and proactive approach to work, with a focus on achieving team and company goals.
* Willingness to work flexible hours as needed to meet operational demands.
* Ability to work under stress.
Benefits
* Competitive Salary: Reflective of your experience and contribution to the role.
* Career Development: Opportunities for professional growth within a growing company.
* Supportive Team Environment: Join a collaborative and dedicated team focused on excellence in transport logistics.
How to Apply
If you’re a skilled Transport Planner looking to advance your career in a dynamic and supportive environment, we want to hear from you!
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