About Cavendish Clinic
Cavendish Clinic is a leading aesthetic brand delivering advanced, medical-grade skincare and body treatments in premium locations — including within John Lewis stores. We pride ourselves on offering best-in-class experiences, clinical expertise, and luxurious care to every client.
Role Overview
As a Treating Clinic Manager, you will play a dual role: delivering results-driven aesthetic treatments while leading the day-to-day operations of the clinic. This role is ideal for a hands- on, commercially minded professional who thrives in a fast-paced, client-focused environment.
Key Responsibilities
Clinical & Client-Facing
* Deliver aesthetic treatments (e.g. HydraFacial, skin peels, SkinPen, CoolSculpting Elite) with expert care
* Conduct consultations and skincare assessments
* Maintain up-to-date product and treatment knowledge
* Promote and sell skincare products and treatment plans
Leadership & Management
* Lead, mentor, and manage a small team of therapists
* Manage scheduling, staffing, and daily operations
* Ensure compliance with company policies and clinical protocols
* Uphold high standards of hygiene, safety, and client careCommercial & Business
* Monitor and drive KPIs (revenue, rebooking, retail conversion)
* Take ownership of clinic performance and profitability
* Lead promotional events and in-store activations (e.g. in John Lewis)
* Report regularly to the Regional Manager on clinic metrics
Required Qualifications & Experience
* NVQ Level 2 or 3 in Beauty Therapy (essential)
* At least 2 years' experience in aesthetics or skin-focused treatments
* Experience leading or supervising a team preferred
* Strong communication and client service skills
* Commercially aware with a track record of hitting sales or treatment targets
Benefits
* Competitive salary £40k plus commission
* Discount on injectables & treatments
* Access to advanced aesthetics training
* Bonuses
* Working within a luxury retail environment
You Are
Passionate about aesthetics and skin health
Confident delivering treatments and recommendations
A natural leader who leads by example
Commercially driven and goal-focused
Well-presented, professional, and client-focused
Job Types: Full-time, Permanent
Pay: £40,000.00 per year
Benefits:
* Company events
* Company pension
* Employee discount
* Free parking
* Referral programme
Work Location: In person