Care Coordinator Location: Belfast (2 positions available) Hours: Core Hours Monday to Friday, 9:30am to 5:00pm On-Call Rota 5:00pm to 11:00pm and 6:30am to 9:30am (with enhanced pay) Salary: Excellent hourly rate mileage Referral Scheme: £150 refer-a-friend bonus Please Note: Full UK driving licence and access to a personal vehicle is essential for this role. We do not provide workplace sponsorship for this position. AI Homecare Group is looking for two highly organised and dedicated Care Coordinators to join our team in Belfast. This is a varied and rewarding role that plays a vital part in supporting the delivery of high-quality homecare services across the region. Key Responsibilities: Coordinate and plan homecare services to meet client needs Arrange and issue weekly rotas for care staff Liaise with multidisciplinary teams to ensure smooth service delivery Set up and manage new client referrals and maintain accurate databases Monitor staffing levels and provide cover planning where needed Identify training needs and support staff development Complete service user care plans, risk assessments, and regular reviews Conduct staff supervisions and appraisals Professionally handle phone enquiries from clients, carers, and external bodies Provide cover for runs when on-call, if no other staff are available to take the shift Participate in an on-call rota outside of core hours (with enhanced pay) Requirements: Previous experience in care coordination or administration (preferred) GCSEs including English and Maths (or equivalent) Full UK driving licence and access to a personal vehicle (essential) Strong IT skills, particularly with Microsoft Office and database systems Excellent organisational, communication, and time management skills Ability to remain calm and work effectively under pressure What We Offer: £150 referral bonus Competitive hourly rate and mileage reimbursement Structured core working hours with enhanced pay for on-call duties Career progression opportunities Annual leave and bank holidays Company pension scheme Ongoing training and support If youre passionate about making a difference and supporting quality care delivery, we would love to hear from you. Apply now to join a professional and compassionate team at AI Homecare Group.