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Administrator

Hebburn
Zenith People
Posted: 3 November
Offer description

Zenith People are looking to recuruit an experienced Administrator. The role is to provide administrative support within the Quality and Compliance team by maintaining a robust internal data management system, ensure contractual compliance and administer all training related systems. Responsibilities: * Administration of data management systems to maintain accurate and compliant data records. * Accountable for compliance checking documentation/paperwork obtained for learners and supporting submission of documentation/paperwork to the appropriate body in a compliant and timely manner. * Recording and monitoring of performance data on all training related key performance indicators to ensure data available for management. * Preparation of paperwork ahead of training courses, ensuring that courses are ready for delivery. * Completing pre course checks of learners for funding purposes and ensuring the funder has all documentation required pre course. * Supporting with on course registrations as required to ensure compliance and to support team members. * Registering learners with awarding organisations and EPAOs, booking tests and ensuring certification is claimed as appropriate. * Supporting with the apprenticeship sign up process by compliance checking all completed files, liaising with the appropriate personnel to ensure files are fully compliant. * Supporting, where required, with tracking of learners for job outcome/progression monitoring purposes and maintenance of tracking database. * Liaising and relationship building with various external organisations such as funders, auditors, etc. * Liaising with and supporting all stakeholders to ensure quality assurance is maintained across the provision. * Answering the telephone and taking/distributing messages and meeting and greeting visitors. * Contributing to team meetings. * Maintenance of clean and tidy office. * Health and Safety awareness. * Supporting other teams across the business when required. * General office tasks to support the effective delivery of organisation’s services to include; scanning, photocopying, etc. * Assisting with producing learning materials * Must have strong organisational and time management skills * Be able to motivate self and demonstrate effective team working skills * Have excellent attention to detail * Have excellent IT skills, proficient in the use of MS Office packages * An excellent communicator with a professional manner

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