Imagine having the opportunity to contribute to the design of high-impact digital products with a world-class technology team, all while working towards a greater purpose of making the world a better and safer place. Element, a well-established organization that touches billions of lives, is searching for a Customer & Commercial Solution Architect, based in London to define and deliver the future state architecture for our customer-facing business.
To guide Element in this journey we require an experienced architect with a track record of /Commercial/Marketing/Digital transformation.
Experience with eCommerce, Configure, Price & Quote (CPQ), Quote to Cash, Product Lifecycle Management (PLM) solutions is desirable.
This role will support the Commercial function and provide strategy, roadmaps, leadership to enable this journey. Experience with a digital ecosystem that maximises the use of data science, machine learning and modern AI solutions would make for an ideal candidate.
You will lead a team of Architects delivering architecture & designs for multiple customer-facing solutions which will include the whole sales lifecycle through multiple channels. You will work closely with peers (EAs and SAs), in-house development teams and 3rd party suppliers to transform the existing customer-facing platforms. Across the deliverables, re-use of designed and delivered artefacts will be essential. Working in an Agile environment, the Architect is a hands-on team member who actively supports Architects and developers.
Core responsibilities:
* Accelerate digitalization by working closely with key stakeholders to develop the digital strategy, roadmaps and partner with implementation teams to ensure the successful delivery of the digital platforms
* Hands-on role leading and supporting Digital Architecture Design & Development teams to Element Customer Portals and Apps
* Perform digital architecture governance function by conducting formal reviews of the project artefacts to ensure alignment with the overall digital architecture vision
* Works with tech leads and teams as part of a multi-skilled Agile Squad to deliver End to End Digital Solution Architectures
* Reviewing and managing Solution Architecture deliverables generated by the Digital Design team
* Governance responsibility to ensure team alignment with enterprise guidelines for design standards, design templates, Architecture reviews and security
* Help define and improve best practices, guidelines and integration with other enterprise solutions
Key Skills:
* Experience of Architecture, Design and Development in customer-facing operating environments.
* Knowledge of products & solutions that support developing and selling products through multiple Digital solutions / channels (e.g. SalesForce, Magento, Shopify etc.)
* A good knowledge of the practical application of Enterprise and Solution architecture, preferably using one of the recognised frameworks (TOGAF etc.)
* Experience of creating complex Customer-facing solutions using modern methods and technologies, ideally using GenAI.
* Experience of design using open source and other components including GraphQL, PGSQL, OpenFGA, NodeJS, React, NoSQL, Prometheus, Grafana, GitLab, Azure AD, Microsoft Dynamics 365.
* Proficiency in web-related technologies (Web Applications, Web Services, eCommerce, cloud computing (Azure) and Service Oriented Architectures including network/web related protocols.
* Experience working in Agile Development environments.
* Team Leadership experience essential particularly working in matrixed organisations.
Company Overview:
Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to ‘Make tomorrow safer than today’.
When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access.
While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development.
Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.
Diversity Statement:
At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming “the world’s most trusted testing partner”.
All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws.