Industry : Management Consulting
Sector : Pharmaceutical, Bio Tech, Med Devices and Life Sciences
Specialism : Customer Led (Front Office) Sales, Marketing, CRM Transformation
Location : UK Wide – Hybrid Working
Package : Package up to £140K (including benefits and bonus) dependent on experience
Background
Our client is a leading Top Tier Global Consulting firm. With offices in nearly 200 countries and a workforce of over 300,000 employees they support some of the World’s leading Private, Publicly Traded organisations and government / governing bodies in defining strategy and executing business critical strategies, covering a multitude of themes, topics and crossing all competence areas. They are looking to significantly ramp up and grow their consulting presence in the Global Pharmaceutical, Bio Tech and Life Sciences sector and as such are looking for a number of Senior Managers to join the team focussed on strategy & delivery across the Customer (Sales, Marketing, N.P.I, Market Access) competence area
The Roles
This is an exciting opportunity to join the business and practice as they embark on the next phase of their growth journey. They are looking for individuals with a very strong commercial experience set covering : Sales (GTM, Launch, Access, NPI, B2B, B2C) Marketing (Closed Loop, Omni, KOL, Digital), CRM (Veeva, Salesforce, OCE) who have experience in successfully transforming customer and digital strategies on behalf of clients within the Pharma Life Sciences, Med Tech, Med devices sector. As a Senior Managers within the practice, you will help clients to shape ideas and solve complex problems through building trust, advocacy, and confidence. The practice has deep expertise across the whole spectrum of front office change and covers a broad remit though typical areas of project / program work will include : Customer and experience strategy - Customer growth strategy, Customer segmentation, Customer Experience strategy and design, Value proposition development, Digital customer insights and analytics: Marketing & Sales - Marketing strategy and operating model, Portfolio and brand management, CRM strategy and effectiveness, channel and GTM strategy, Sales organisation design and alignment, Digital marketing and commerce strategy: Customer Analytics - Consumer insight, Marketing analytics, Sales analytics, Big data and digital analytics. Outside of engagements, Senior Managers are considered mentors within the firm, acting as people-managers and career coaches across the team and across the Pharma, Bio Tech, and Life Sciences sector.
The Candidates
The successful candidates will have a genuine passion for helping clients improving their Front Office, customers journeys and helping clients to be more effective in communicating with customers through digital and technology enabled change. Your experience could have been gained within a Top Tier Big 4 or equivalent Global consulting organisation operating at Manager, Senior Manager level (or equivalent) or operating as a stand – alone consultant currently working within Pharma Life Sciences sector. You do not need expertise in all of the outlined Customer Transformation areas - though it is expected you will have a holistic knowledge of them from a change perspective. As a minimum we would expect a demonstrable track record in defining and delivering Customer Strategy, Customer Experience, On- Boarding, Segmentation, Journey, Mapping and Retention, N.P.I, GTM strategy, Sales and CRM effectiveness, marketing strategy (Closed Loop) within the context of large-scale transformational programs. We are seeking individuals who are looking for full life cycle transformational project work and to that end you will need a high degree of commercial acumen and an ability to see things through. Please be rest assured of discretion and confidentiality and all contact is in line with GDPR. S.I.S Executive is a Global Executive Search organisation acting on behalf of a third party client.