The PureGym Way
Welcome to PureGym, the No.1 gym operator in the UK and the 4th largest gym operator worldwide ! With over 700 gyms and more than 2 million members across the UK, Europe, and the US, we are the gym where Everybody is Welcome. We celebrate diversity and are committed to creating a workplace where everyone feels free to be. Proudly recognized as a Top Institute Employer, we strive for excellence in employee experience and workplace culture.
What We Offer
* Free nationwide gym membership for you + 1
* Hybrid working options
* A truly flexible working culture
* Personal private healthcare, including digital GP
* Life insurance (4x salary)
* Company pension contribution
* 25 days annual leave, plus 1 personal day
* Option to purchase up to 5 additional holiday days
* Access to great learning & development resources
* Enhanced maternity, paternity, and adoption leave
The Role
Location: Leeds (2-3 days a week in the office). Full-time office attendance is mandatory during the probation and training period.
Type: Full Time
Contract type: Permanent
Application Deadline: Sunday, 8th February.
We are on the lookout for a Payments Officer to join our dynamic Group Payments Team. This role is pivotal in managing all revenue streams into the business, including handling multiple currencies. If you’re eager to be part of a fast-growing company that’s revolutionizing the health and fitness industry, this is your chance!
In this exciting role, you’ll:
* Manage daily financial reconciliations and oversee international payments.
* Protect our revenue through fraud prevention and chargeback handling.
* Thrive in a fast-paced environment where accuracy and problem-solving are key.
Your Key Responsibilities
* Produce daily bank reports and perform reconciliations across systems and currencies.
* Ensure accurate matching of transactions between CRM, databases, and payment gateways.
* Execute daily control checks and investigate discrepancies promptly.
* Manage income allocation, corporate receipts, and international payments.
* Handle chargebacks and indemnities, including disputes and customer profile updates.
* Lead fraud investigations and resolve escalated financial issues.
* Oversee revenue collection and debt recovery, collaborating with third-party agencies.
* Respond to departmental queries within SLA and prepare requested reports.
* Support and lead project work, including process improvements.
* Maintain up-to-date procedures and interpret relevant financial regulations.
The Person
To succeed in this role, you’ll need strong numerical and investigative skills, excellent attention to detail, and the ability to manage multiple tasks calmly and efficiently. You’ll be a resilient team player who communicates clearly, builds strong working relationships, and positively challenges others to drive improvement. Proficiency in Microsoft Office—especially Excel—is essential, along with a solution-oriented mindset and a passion for upholding PureGym’s values.
We’re looking for someone with experience in:
* Financial Reconciliation
* Payment Processing
* Chargeback & Fraud Handling
* Debt Collection & Recovery
* Reporting & Analysis
* Regulatory Awareness
* Cross-Functional Collaboration
Join Us!
At PureGym, we are proud to be an equal opportunities employer. Our mantra is ‘Everybody Welcome,’ and we are dedicated to promoting a diverse and inclusive workplace. We welcome applicants from all backgrounds and are committed to ensuring that our team reflects the diversity of the nation and our millions of gym members.
Join us on our mission to bring high-quality, affordable fitness to everyone, everywhere!
Please note: Applications will be reviewed on a rolling basis, and the advert may be withdrawn at any time. Early application is encouraged.
#IndeedHP #LI-EG1