Make a Difference Every Day. Lead with Purpose. Grow with Us.
Are you ready to step into a meaningful leadership role that combines retail, community, and cause-driven impact? The Bassuah Legacy Foundation is looking for an enthusiastic and motivated Charity Shop Manager to lead our vibrant shop in Shepherd's Bush. If you're passionate about creating a warm, inclusive space while driving results, we'd love to hear from you.
About Us:
The Bassuah Legacy Foundation (BLF) is a registered UK charity (No dedicated to supporting single-parent families and their dependents. Since 2019, we've been empowering communities through education, practical support, and grassroots engagement. Our charity shop funds much of this work - and is a key hub for connection, support, and second-hand finds with heart.
What You'll Be Doing:
* Lead daily operations: Open and close the shop, keep the environment clean, safe and welcoming.
* Manage and inspire people: Supervise and support volunteers and staff, creating a positive, inclusive space.
* Drive sales with purpose: Oversee stock processing, displays, pricing, and promotions to maximise revenue for our mission.
* Stay organised: Keep track of rotas, expenses, supplies and reporting - and always know what's happening behind the scenes.
* Support the big picture: Take part in delivering services to members, work closely with the Board, and help shape the future of our shop.
What You Bring:
* Retail experience, ideally with some leadership responsibilities either as supervisor or manager.
* Confidence managing people and solving day-to-day challenges.
* Strong communication, organisation, and time management skills.
* A proactive, "can-do" mindset with a heart for social impact.
* Willingness to adapt and pitch in - it's a team effort here.
Bonus Points For:
* Experience in the charity or second-hand retail sector.
* Creativity in visual merchandising or community engagement.
* Experience with generating new revenue streams.
* Familiarity with basic financial reporting.
What We Offer:
* A welcoming, values-driven team that truly cares.
* A chance to grow your leadership skills in a high-impact role.
* Flexible working environment where your input matters.
* Employee discount, casual dress, company pension.
* A rewarding position where no two days are the same.
Working Hours:
40 hours per week, including weekends and attending members services and trainings as needed.
Right to Work:
We cannot offer visa sponsorship. Applicants MUST have the right to work in the UK.
Apply Today. Let's Build Something Together.
If you're excited to lead a our community enterprise project with a purpose and make an impact where it counts, apply now. We're looking for someone who's not just seeking a job, but a chance to do meaningful work at the heart of the community.
Job Types: Full-time, Permanent
Pay: £25,459.00-£27,967.00 per year
Benefits:
* Casual dress
* Company events
* Company pension
* Employee discount
* Store discount
Ability to commute/relocate:
* London W12 8HD: reliably commute or plan to relocate before starting work (required)
Experience:
* Leadership: 1 year (required)
* retail: 2 years (required)
Language:
* English (required)
Work authorisation:
* United Kingdom (required)
Willingness to travel:
* 25% (preferred)
Work Location: In person