Retail Operations Manager - Charity Retail (No Weekends!)
Location: Romford Head Office
Salary: £34,532 p.a. FTE (£27,625 actual for 30 hours over 4 days)
Contract: Permanent, Part-Time (30 hours over 4 or 5 days)
Hours: 9am - 5pm (Monday to Friday only)
Benefits: 28 days' holiday including your birthday off + bank holidays
Are you a passionate estates or retail operations professional ready to make a real difference in the charity sector?
We're recruiting a Retail Operations Manager to support a respected charity retail team with multi-site estates and maintenance coordination.
About the Role
This is an exciting opportunity for an experienced and hands-on operations professional to take ownership of the day-to-day management of this charity's retail estate. You'll play a vital part in maintaining a safe, compliant, and efficient environment across all retail locations.
Working closely with the Head of Retail and Director of Income Generation, you will:
* Manage property maintenance, repairs, and site compliance across retail stores
* Act as main contact for landlords, agents, and external contractors
* Lead health & safety compliance across sites in partnership with internal H&S leads
* Oversee service contracts, waste management, cleaning, and insurance claims
* Work to budget, using lean management practices to control costs
* Represent retail operations at internal meetings and cascade updates
* You will also manage a Retail Operations Assistant and support volunteers when needed.
What We're Looking For
We're looking for someone with:
* Experience in retail, estates or facilities management across multiple sites
* Key knowledge of retail operations
* Strong knowledge of health & safety and contractor management
* Great organisational and planning skills with a keen eye for detail
* The ability to build relationships and influence stakeholders at all levels
* Excellent IT and reporting skills
* A proactive, hands-on approach and the ability to think on your feet
* A background in the charity sector or retail operations is desirable
Why Join Us?
* Flexible working: 30 hours across 4 or 5 days to suit your lifestyle
* No weekend working
* Generous holiday allowance including your birthday off
* A values-driven, inclusive, and supportive environment
* The chance to play a key role in helping a charity achieve its mission
Ready to Make a Difference?
Apply now and help support a growing charity retail team through high-impact estates and operations work.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
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