Customer Service Administrator
Bar Hill, Cambridge
A GBP 28,000 + 25 Days Holiday + Bank Holidays + Private Healthcare and Dental + Joining Bonus (A GBP 1,500 after 6 months) + Life Assurance (4x) + Company Pension (2 Employee, 5 Employer) + Income Protection + Enhanced Family Leave + Profit Sharing Bonus
Monday to Thursday 08:00 to 16:45, Friday 08:00 to 12:30 Friday
Customer Service Administrator required for a reputable manufacturing company. This is a great opportunity for someone looking for a varied role within a friendly company of approximately 100 employees offering long term job security.
The successful candidate will need experience working in a customer focused role within a technical industry. You will also need experience working with Excel.
Joining a growing team, the Customer Service Administrator will be responsible for managing the end:to:end order process from quotation, placing orders and liaising with internal production and engineering teams.
The Customer Service Administrator Role:
A Working with SAP and Excel
A Respond to customer queries and providing updates
A Order processing, including updates POs, processing reworks, repairs etc.
A Liaising with production teams to complete customer orders in time
A Raising credit/debit notes
A Updating price lists, quotes, customer details etc. on systems
A Liaising with customers on BOMs and drawings
The Customer Service Administrator Candidate:
A Experience in a customer support / sales / admin role
A Experience working in a technical industry : manufacturing, engineering, pharma or similar
A Excel experience