Salary: £95,000 - 115,000 per year Requirements:
* Proven leadership in managing cyber security and cross-functional technology teams in a complex, global environment.
* Deep understanding of IT infrastructure, cloud platforms (e.g., Azure), and enterprise collaboration tools (e.g., Microsoft 365).
* Strong grasp of ITIL-based service management, including incident, change, and problem management.
* Expertise in security and compliance frameworks, including DORA and Cyber Essentials Plus.
* Prior hands-on experience in delivering security solutions within enterprise environments.
* Knowledge of disaster recovery, business continuity, and vulnerability management.
* Excellent communication, stakeholder management, and vendor negotiation skills.
* Bachelor’s degree in Computer Science, Information Systems, or a related field (Master’s preferred).
* ITIL Foundation certification (Intermediate or Expert level desirable).
* Relevant cloud certifications (e.g., Microsoft Certified: Azure Solutions Architect, AWS Certified Solutions Architect).
* 10+ years in IT leadership roles, with at least 5 years managing platform or infrastructure services.
* Demonstrated success in leading digital transformation or cloud migration initiatives.
* Experience working in regulated environments with a strong focus on security and compliance.
Responsibilities:
* Define and drive the vision, strategy, and roadmaps for our Platform towers, aligned with business objectives and risk appetite.
* Oversee integration and collaboration across our four core platform towers: Digital Workspace Services (DWS), Support and System Reliability Engineering (SSRE), Platform and Cloud Engineering (PaCE), and Security & Network Operations (SNOPs).
* Establish and socialize the Cyber Security Strategy and Roadmap, ensuring alignment with enterprise resilience and regulatory requirements.
* Shape the cyber security vision and build a corresponding technical roadmap that delivers world-class security controls across our infrastructure.
* Collaborate closely with leaders to adapt roadmaps in line with industry shifts and evolving threats.
* Ensure effective 24/7 security operations, including incident management.
* Promote stakeholder engagement and a culture of security awareness throughout the organization.
* Ensure high availability, performance, and security of all technology systems and infrastructure.
* Monitor and improve service levels, incident resolution times, and system reliability metrics.
* Provide leadership and direction to platform tower leads and foster a culture of continuous improvement and innovation.
* Oversee the delivery and lifecycle management of various technology platforms, ensuring alignment with architectural standards and regulatory requirements.
* Act as the escalation point for unresolved issues and collaborate with product teams and vendors for service excellence.
Technologies:
* AWS
* Architect
* Azure
* Cloud
* Support
* ITIL
* Microsoft 365
* Network
* Security
* Office 365
More:
This pivotal role focuses on delivering breakthrough improvements in reliability and performance across our technology platforms, ensuring our systems consistently exceed expectations. You will lead four core technology towers and inspire teams to set bold targets, measure progress, and celebrate success as we enhance platform resilience, scalability, and security.
The role is hybrid, requiring 3 office days a week in a central Newcastle location, easily accessible by train, car, or bus. We invite you to apply now for immediate consideration.
last updated 49 week of 2025