About the Role: We are seeking an enthusiastic individual with exceptional time management skills who thrives under pressure and meets deadlines with precision. This role involves working as part of a collaborative team responsible for managing the sales ledger function, ensuring that records are maintained accurately and efficiently. The ideal candidate will approach tasks with meticulous attention to detail and excel in a dynamic, fast-paced environment. Key Responsibilities: Maintain up-to-date and accurate resident billing records. Raise and process invoices for residents and local authorities promptly. Ensure correct contracts and funding documents are obtained from Home Managers and Local Authorities. Accurately reflect any changes in funding arrangements in resident billing records. Allocate all incoming funds from various sources. Process direct debit collections efficiently. Liaise with residents, families, and local authorities to address unpaid invoices, adhering to credit control procedures. Accurately record money received for resident personal allowances. Calculate and arrange refunds as required. Handle phone inquiries with professionalism and courtesy. Perform any other reasonable duties as required. About You: You will possess excellent numeracy skills and be proficient in Microsoft Office. Strong communication skills are essential, along with experience in managing correspondence with third parties, residents, and external professionals. A solid understanding of care home settings is highly desirable, as is the ability to build and maintain strong relationships with Home Managers, team members, and local authorities. At BCG, we are committed to supporting your career development and providing a clear pathway for progression. Additional Requirements: Successful candidates will be required to provide satisfactory references and undergo a PVG check. Applicants must be authorised to work in the UK. What BCG Offers: Company Pension Scheme Colleague Discounts – Access hundreds of offers and discounts through our award-winning Colleague Rewards Platform. WageStream – Financial wellbeing and flexible access to your pay when needed. Wellbeing Support – Complimentary access to an independent and confidential Colleague Assistance Program covering physical, mental, and financial wellbeing. Colleague Recognition Scheme Personal Development and Career Progression Opportunities Access to the Blue Light Card Discount Scheme Refer-a-Friend Bonus Flexible Schedules Free On-Site Parking Join us at BCG, where your dedication and passion will be highly valued. Become part of a supportive, rewarding community that delivers care that truly makes a difference. INDH1