ROLE OVERVIEW
An exciting opportunity for an IT Systems Support & Validation Specialist to join a leading organization within the pharmaceutical sector. This role is based within a regulated environment, focusing on supporting and validating GxP and non-GxP systems to ensure compliance, data integrity, and operational efficiency.
You will be instrumental in managing both first-line support providers and second-line IT activities, including system validation, continuous improvement projects, and day-to-day system operations. This position offers the chance to work in a dynamic, regulated environment where your technical expertise will support critical business systems and ongoing compliance efforts.
KEY DUTIES AND RESPONSIBILITIES
* Coordinate, manage, and oversee external IT support providers to ensure hardware, software, and system access issues are resolved efficiently.
* Provide second-line support for system testing, troubleshooting, improvements, and technical problem resolution.
* Assist with system development, configuration, and upgrades, including managing change controls and gathering user feedback for enhancements.
* Support computer system validation activities, including executing test scripts, maintaining validation documentation, and ensuring compliance with GAMP 5 principles.
* Ensure systems operate in accordance with internal procedures, regulatory expectations, and data integrity standards.
ROLE REQUIREMENTS
* A Degree or higher level in a relevant field (e.g., Pharmaceutical Chemistry / Quality Assurance / Quality Management for QA roles).
* Proven experience supporting or administering enterprise or SaaS platforms such as CRM, QMS, or ERP systems, with a strong understanding of CSV activities.
* Familiarity with GxP principles, data integrity (ALCOA+), and validation lifecycle activities including IQ/OQ/PQ and UAT.
WHAT'S IN IT FOR YOU?
Joining our client means being part of a forward-thinking organization within the pharmaceutical industry that values compliance, innovation, and professional development. You will have the opportunity to work in a regulated environment that encourages continuous learning and growth, with exposure to a variety of IT systems and validation processes.
Key Words: IT Support / System Validation / GxP / Data Integrity / CSV / Regulatory Compliance / Pharmaceutical Industry / Troubleshooting / System Development / Automation / SaaS Platforms
Hyper Recruitment Solutions Ltd (HRS) is an Equal Opportunities employer. We welcome applications from anyone who meets the role requirements. HRS exclusively supports the STEM sectors, combining recruitment expertise with scientific knowledge to help you advance your career.
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