Starr Insurance Companies is a leading insurance and investment organization, providing commercial property and casualty insurance, including travel and accident coverage, to almost every imaginable business and industry in virtually every part of the world.
Founded by Cornelius Vander Starr in Shanghai, China in 1919, we are now one of the world’s fastest-growing insurance organizations, operating in 128 countries across 6 continents.
Job Purpose
To support the Underwriting division through defined administrative responsibilities.
Key Responsibilities
1. Enter risk and policy data into the Underwriting system(s) within the defined Service Level Agreements.
2. Conduct peer-to-peer quality assurance checks within the SLA parameters.
3. Communicate all risk and policy queries through appropriate channels and respond promptly.
4. Process unmatched USMs within SLA and escalate issues as needed.
5. Complete all tasks required for month-end close.
6. Assist with credit control, including managing aged debt and excess cash queries.
7. Participate in team, departmental, and divisional meetings to foster internal relationships and deepen business understanding.
8. Scan and store documentation in the designated document management system.
9. Ensure underwriting files are complete and accurate, obtaining missing items as necessary.
10. Support company projects and initiatives as required.
11. Assist in training new team members and act as a Subject Matter Expert when needed.
12. Perform other ad-hoc tasks as assigned by management.
13. Maintain business logs and renewal pipeline spreadsheets.
14. Assist with peer reviews, ensure PBQA/CC is complete, and collate information for renewals.
15. Support FL Portfolio analysts as required.
16. Handle internal responsibilities, including dealing with brokers and external third parties, managing aged debt, and following up on missing documents.
17. Assist with internal and external audits and prepare ad hoc reports.
18. Report any suspicion of financial crime to the Money Laundering Reporting Officer immediately.
19. Operate within the Company’s standards for Treating Customers Fairly.
20. Manage conflicts of interest to maintain the company's integrity.
21. Immediately advise Compliance of any complaints.
Starr is an equal opportunity employer committed to creating an inclusive environment. We offer comprehensive training and development opportunities to foster talent and growth among our employees.
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