Salary: £25,000 - £28,000 per annum (dependant on experience) plus genuine opportunity to grow, with additional training and professional qualifications.
This is an exciting opportunity for a Junior IT Hardware Analyst to join a dynamic, fast-paced IT department. This role is perfect for someone eager to grow their technical skills and build a rewarding career in IT. You’ll be part of a supportive team that values collaboration, continuous learning, and professional development.
You’ll be responsible for:
* Assist with security tasks such as password resets, multi-factor authentication and cyber security management.
* Document tasks and escalations using a ticketing system and provide support to internal users via phone, email, and ticketing.
* Setting up new machines, and eventually supporting network devices like routers, firewalls, and switches.
* Monitor and update IT systems and databases
* Microsoft 365
* Assist with VPN troubleshooting
* Document IT processes and user guides clearly and accurately
What you’ll bring:
* 1 years’ experience in a similar role would be desirable but not essential as would also suit someone with an interest in IT and wanting to develop a career.
* A proactive, can-do attitude
* Passion for continuous learning
* Strong attention to detail and excellent time management skills
* Strong communication skills
What the role offers in return:
* Job Specific Development – The successful candidate will have the opportunity to be enrolled on to either a Level 3 or Level 5 training qualification to develop your knowledge and experience.
* Holiday Flex – Buy extra annual leave each year
* Circular Benefits – Discount Platform
* Simply Health – Cash back on medical expenses
* Free on-site parking.
* Enhanced company pension
This is an exciting opportunity for a Junior IT Hardware Analyst to join a dynamic, fast-paced IT department