We are seeking a proactive Temporary Accommodation Visiting Officer to support the management of temporary accommodation placements. You will carry out property visits, ensure accommodation standards are met, and act as a key link between residents, housing officers, and accommodation providers. This role plays a vital part in ensuring vulnerable households are housed in safe, suitable, and compliant temporary accommodation.
Key Responsibilities
* Conduct regular visits to temporary accommodation properties to assess condition, occupancy, and compliance
* Ensure properties meet health & safety standards and contractual requirements
* Identify maintenance issues, disrepair, and safeguarding concerns, escalating where necessary
* Support placements by verifying suitability of accommodation for households
* Liaise with landlords, managing agents, and accommodation providers to resolve issues
* Maintain accurate records of visits, inspections, and follow-up actions
* Support Housing Options and Homelessness teams with placement decisions
* Monitor occupancy levels and report unauthorised use or breaches of agreement
* Provide feedback on property standards and contribute to contract performance monitoring
* Assist with move-on planning and reducing reliance on temporary accommodation
About You
* Experience in housing, property inspections, tenancy management, or a related field
* Understanding of homelessness legislation and temporary accommodation duties (desirable)
* Strong communication and interpersonal skills
* Ability to deal confidently with vulnerable clients and challenging situations
* Good attention to detail and accurate record keeping
* Ability to prioritise workload and manage a field-based role effectively
* Full UK driving licence (or ability to travel between properties)
If you have the relevant skills then please apply today!
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