Overview
Customer Service Advisor – Shift Times: Monday – Friday 8am – 6pm. 37.5-hour week. Location: West Strand Business Park in Preston, PR1 8UY. Pay Rate: £12.60 (after 12 weeks) starting on £12.21. This role supports the TFC campaign and involves supporting families and helping them through Tax-Free Childcare (TFC).
Responsibilities
* Provide excellent customer service to customers, resolving queries in a timely and efficient manner.
* Collaborate with other team members to ensure we meet customer service goals.
* Support families and explain the Tax-Free Childcare (TFC) scheme as required.
What we are looking for
* Ideally you will have worked in a customer service role before, but training and support are provided for newcomers or those changing careers.
* A positive attitude and a can-do spirit
* Flexibility and the ability to adapt to new situations
* Excellent communication skills, both written and verbal
* The ability to work independently and as part of a team
* A passion for providing excellent customer service
What we offer
* Pre-12-week arrangement of 25 days annual leave per annum, increasing to 33 days post 12-week arrangement
* Staff discounts (range of lifestyle goods and services)
* Pension contribution
* Personal Accident Insurance
* Eye care vouchers
* Referral Schemes
* Save-As-You-Earn-Scheme
* MyPath Development programme (global programme with dedicated talent coaches through PowerYou training portal)
Job Information
* Job Title: Customer Service Advisor
* Company: Manpower
* Location: Blackpool, Lancashire
* Posted: Sep 17th 2025
* Closes: Oct 18th 2025
* Sector: Customer Services
* Contract: Temporary
* Hours: Full Time
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