Join a reputable family-owned dealership in Worthing as a Service Advisor. Our client is seeking an experienced Service Advisor to become a valued member of their busy and professional Service Department. This is an excellent opportunity for motivated candidates who enjoy delivering exceptional customer service in a friendly team environment.
Benefits for the successful Service Advisor:
Competitive basic salary of £30,000 with an OTE of approximately £38,000, including bonuses
Monday to Friday working pattern, 8:30 am to 5:30 pm, with Saturday rota (mornings)
Performance-based bonuses linked to product sales, service plans, and customer satisfaction
Additional reward schemes for outstanding service delivery
Workplace pension scheme
25 days holiday plus bank holidays
Discounted staff sales on parts, servicing, and MOT services
Manufacturer-led training programmes for continual development
Supportive and professional team environmentDuties of the Service Advisor:
Meet and greet customers professionally, creating a positive first impression
Book customer vehicles into the workshop and liaise with technical teams to monitor progress
Keep customers informed about vehicle repairs and services, providing excellent customer care
Build and maintain ongoing customer relationships to encourage repeat business
Promote and sell repair work, service plans, and additional vehicle products following manufacturer guidelines
Maintain thorough knowledge of products and services through continuous training
Handle telephone enquiries professionally and efficiently
Ensure workshop and administration areas are kept organised and tidyRequirements:
Previous experience as a Service Advisor within the motor trade is essential
Experience using a DMS system, preferably Kerridge or similar
Excellent communication and organisational skills with a positive, friendly attitude
Ability to multitask efficiently in a busy environment
Professional appearance and telephone manner
Strong IT literacy and ability to follow procedures accurately
Driven individual with a passion for delivering exceptional customer service and professional growth
If you are an experienced Service Advisor seeking a rewarding opportunity within a well-established dealership, we would love to hear from you. This role offers a chance to develop your career in a supportive environment with ongoing training and fantastic earning potential.
Contact Martin Bane, Automotive Recruitment Specialist at Perfect Placement covering Worthing, West Sussex today to discover more about this fantastic opportunity.
Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today