Job Overview
We are looking for a Facilities Supervisor to join our team, playing a vital role in maintaining a safe, clean, and efficient environment across our healthcare sites.
Responsibilities
* Plan team members’ work schedules and resource requirements.
* Coordinate the work of the team to ensure goals are reached.
* Conduct quality audits.
* Assist in staff recruitment, induction, training, performance management, including PADRs and initial stages of employee relations policies (disciplinary, sickness, grievance).
Qualifications and Knowledge
* NVQ Level 3 supervisory qualification or equivalent demonstrable knowledge and experience.
* Food Hygiene & Safety Level 2.
* Basic Health & Safety Certificate.
* Knowledge of full range of work procedures for cleaning, catering and portering services.
* Knowledge of COSHH regulations.
* Knowledge of Health & Safety, HACCP policy and procedures.
* Customer service skills.
* Manual Handling Certificate.
Desirable Criteria
* NVQ Level 2 in Cleaning or Catering Services.
* Certificate in Health & Safety.
* ECDL IT Qualification.
* Food Hygiene & Safety Level 3.
* Food Allergen Awareness.
* Awareness of NHS cleaning techniques per National Cleaning Standards for NHS Wales.
* Awareness of All Wales Nutrition and Catering Standards for Food and Fluid provision for Hospital Inpatients.
* Previous experience within a healthcare environment.
* Welsh Language Skills desirable levels 1 to 5.
Experience
* Relevant experience in the cleaning and catering industry.
* Willingness to train for job development.
* Ability to motivate and develop staff.
* Ability to meet unplanned work deadlines or demands.
* Experience of training staff in routine tasks.
Skills and Attributes
* Ability to work effectively with both management and other supervisors, positive attitude and willingness to take responsibility.
* Knowledge of working in multi-disciplinary environments.
* Proficient IT skills.
* Able to work under pressure and to deadlines.
* Flexible approach to working.
* Commitment to personal development.
* Ability to motivate self, staff and teams.
* Ability to lead by example.
* Excellent communication skills (written, verbal and electronically).
* Ability to engage positively, sensitively and diplomatically with staff & customers.
* Follow & implement standard procedures.
* Issue work instructions to staff.
* Ability to prioritise own tasks and that of the team.
* Self-motivated.
* Have a flexible approach to changes in workload/duties/priorities.
* Promote the Facilities Services.
* Ability to travel between sites as requested, in a timely manner.
* Able to work to a high standard.
* Act in a polite & respectful manner.
* Aware of security and confidentiality.
* Lone working may be a requisite of this role.
Equal Opportunity Employer
Applicants are invited to apply in Welsh, and we encourage applications from all protected characteristics, including disabled and neurodiverse candidates, as well as those from the Armed Forces Community. No discrimination will occur.
Benefits
We offer a fantastic benefits package, extensive training and development opportunities, flexible working, occupational health support, and a range of management development programmes.
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