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Cloud Services Engineer (Previous Relevant Experience is Required), Northampton
Client:
Telent
Location:
Northampton, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Views:
3
Posted:
14.05.2025
Expiry Date:
28.06.2025
Job Description:
Location: Southampton
Job type: Full time, permanent
Job ref: 1415
Telent's Network Services division is looking for a Cloud Engineer to join our successful Engineering team based in Southampton. This is a great opportunity to join a team of Cloud, Network, and Security specialists who will support your growth and development as a Cloud Engineer, exposing you to challenging projects.
The Cloud Engineer will build and enhance relationships with internal and external customers, providing proactive service and acting as a bridge between the engineering team and Service Delivery, Projects, and Service Desk to ensure high customer satisfaction.
Our Technology Teams at Telent are committed to bringing the digital revolution to homes, infrastructure, and businesses across the country. Join us to innovate and develop networks and systems that impact millions. Your work will help keep the nation's critical infrastructure connected and protected 24/7.
What you’ll do:
* Train internal engineering staff and customers on products and solutions.
* Assist with Professional Services and Sales opportunities within Network Services.
* Maintain awareness of customer incidents and report as necessary.
* Highlight trends, security threats, or technical bulletins affecting customers.
* Manage documentation and technical information related to customer platforms and Telent Cloud Services.
* Follow internal and external processes regarding task allocation, completion, and reporting.
* Assist with Proof of Concept scenarios, Type Approval activities, and lab testing.
* Create TA, POC, RFC, WI, and SoW documentation.
* Peer review engineering documentation.
* Assist in pre-staging equipment for installations.
* Attend customer meetings such as support reviews and incident reviews.
* Ensure accurate and timely timesheet submissions.
* Link certifications and training to business objectives.
* Complete overtime and expenses accurately and promptly.
* Adhere to GDPR and information security policies.
Who you are:
The ideal Cloud Engineer has an interest in Cloud technologies, including Azure, Linux, MS SCCM, and MS Exchange, with support experience in a medium to large IT environment, and on-premise Cloud Services experience.
* VCP 6.x-DCV (Desirable)
* MCSA: Windows Server 2016 or above
* Networking knowledge
* SQL Server 2016+ (clustering, availability groups)
* Azure MFA and Identity Services
* Microsoft System Configuration Manager
* Microsoft Exchange Server 2016+
* VMware vCloud Director knowledge
* Leadership qualities
* Strong work ethic and ownership
* Hands-on with relevant technology
* Collaborative and trustworthy
* Continuous improvement mindset
* Excellent communication skills
* Problem-solving passion
* Ability to work independently or in a team
Benefits:
* 26 days annual leave + public holidays, with buy/sell options
* Company matched pension
* Family-friendly policies
* Health support and wellbeing portal
* Discounts via Telent Reward scheme
* Ongoing development support
Our Values:
* Be Inclusive
* Take Responsibility
* Be Customer-focused
#LI-Hybrid #TJ-Hybrid
About Telent: Telent is a leading technology company specializing in mission-critical communications and digital infrastructure, with over 3,000 dedicated employees committed to high performance and impactful work.
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