Description Safeguarding Research Officer - Ref: SS01426 G5: £28,598 - £31,022 per annum. An exciting and unique opportunity has arisen to join our dynamic and forward-thinking Adult Safeguarding Hub as a Safeguarding Research Officer (SRO). Main Responsibilities of role: Act as the initial point of contact for all incoming safeguarding referrals, whether via phone, email, or other communication channels. Promptly and accurately record information related to safeguarding concerns in accordance with established protocols and guidelines. Collaborate with others, including social workers and relevant professionals, to gather and share information to ensure appropriate responses to safeguarding concerns. Communicate effectively with people and agencies, providing guidance and support when necessary. Maintain accurate records of all interactions and actions taken in response to safeguarding referrals. Adhere to confidentiality and data protection regulations, ensuring the security of information. Participate in regular team meetings and training sessions to stay up to date with safeguarding practices and procedures. The ideal candidate will : Have a level of understanding of adult social care and adult safeguarding. Have an excellent ability to communicate with others both verbally and in writing and be able to work independently and as part of a team. Have excellent Information Technology Skills. Be able to work effectively and efficiently as part of an Adult safeguarding social work team. Why Walsall? There are lots of exciting ways to progress your career in Walsall by accessing a range of training and working alongside qualified social workers and managers within the adult safeguarding hub. We want you to make a real and positive difference for people in Walsall. In return, we will offer you support, recognition and a commitment to help you learn and grow. The post is covered by the Code of Practice on the English Language fluency Duty for public sector workers If you would like to discuss further or for an informal chat please do not hesitate to contact Angela Weir (Advanced Practitioner) 01922 658915 Angela.weir@walsall.gov.uk This post is covered by the Government’s Code of Practice on the English Language Fluency Duty for public sector workers. The postholder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English. View Job Description and Employee Specification Important note: When completing your online application form, you will be asked to enter supporting information. You must enter a detailed supporting information statement describing how your skills, abilities and experience meet the specific criteria included in the employee specification. If you do not include a supporting information statement, you will not be shortlisted. Please also ensure that you complete the work history and qualifications sections of your application form. Please do not add a CV as we do not accept them. Please see our Information for Applicants leaflet for further information. We kindly request that recruitment agencies do not contact us regarding this job vacancy. We are not accepting agency applications or referrals at this time. At Walsall Council, we appreciate that AI can be a useful tool for ideas or guidance. However, we encourage you to make sure your application reflects your own voice and experiences. Over-reliance on AI can make responses feel less personal, and we really want to understand what makes you unique. Your experiences, skills, and perspective are what set you apart, so please ensure your application as a whole – particularly your ‘Supporting Information’ – reflects your own voice. Closing date: 07/06/26 Interviews: Week commencing 15/06/26 This post is covered by the Government’s Code of Practice on the English Language Fluency Duty for public sector workers. The post holder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English. Walsall Council takes seriously the responsibility to safeguard and promote the welfare of all the children, young people and vulnerable adults entrusted to our care and it is our expectation that all staff will share this commitment. We will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce. Completion of an enhanced Disclosure & Barring Service (DBS) check is a requirement for working with children, young people and vulnerable adults.