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A career at Rockstar Games is about being part of a team working on some of the most creatively rewarding and ambitious projects to be found in any entertainment medium. You would be welcomed to a dedicated and inclusive environment where you can learn, and collaborate with some of the most talented people in the industry.
Rockstar Dundee is on the lookout for a talented Workplace Services Manager. You will work alongside the current Workplace Manager providing management of the day-to-day operation of the building and its facilities services. This is a full-time permanent position based out of Rockstar’s unique game development studio in the heart of Dundee.
WHAT WE DO
* The Rockstar Workplace Services Team (WPS) is responsible for ensuring the workplace, building, facilities, and services work harmoniously together to support the core business.
* We create a creative, supportive, and safe working environment for the staff at Rockstar.
* We manage and develop both hard and soft facilities services, including building maintenance, security, cleaning, catering, and space utilisation and strategy.
* We ensure the site complies with all relevant guidance and legislation.
* We partner with senior leadership to drive proactive real estate growth strategies, leasehold improvement, and capital expenditure projects.
RESPONSIBILITIES
* Overall responsibility for the building and facilities services at Rockstar Dundee. Ensuring a safe, comfortable, and supportive environment is provided for staff and visitors.
* Working alongside other Workplace Managers, manage others in the Workplace Services team, ensuring they carry out their roles professionally and to the required standard whilst coaching and developing where needed.
* Build and foster relationships with support functions – Work in unison with administrative functions to ensure the needs of the office are being met and sustained.
* Contract management for buildings and facilities services including procurement process, budget management, contract negotiation, day-to-day operational oversite, and performance management.
* Management of Workplace Services projects and small works taking them from their identification through to completion ensuring all deadlines are met and communications to key stakeholders remain detailed and consistent.
* Always ensure full compliance with all legal and statutory requirements, including Health & Safety, COSHH, sustainability legislation etc.
* Ensure the effective documentation and development of building and facilities information, particularly operational processes and documents required for safety and compliance.
* Work collaboratively with colleagues in Security and Business Protection to ensure that risks, security measures and issues are being recorded, monitored, and reported.
* Work collaboratively with colleagues in Technical Services to ensure compliance, PPM and standards are met and maintained.
* By working in collaboration with stakeholders, oversee the management of space and desk utilisation ensuring it is used efficient and effectively and in line with studio requirements.
* Assist Workplace Strategy Team in related global projects and initiatives.
QUALIFICATIONS
* Educated to degree level or with equivalent vocational education and experience.
* 3+years' experiencesuccessfully managing a multi discipline Workplace team displaying effective communication, leadership, coaching, and conflict resolutionskills.
* Experience in overseeing service contracts including their procurement, performance, and management.
SKILLS
* Excellent understanding of current safety legislation and best practice.
* A detail oriented, flexible self-starter with strong initiative, excellent organisational and multitasking skills.
* Excellent planning and project management skills with the ability to consider things from multiple angles.
* Process driven, but outcome focused, and always looking for quality improvement and ensuring they are documented accurately.
* Capable of working autonomously and alongside a wider WPS team, managing, and prioritising their own workload and understanding when and where to seek guidance and approval.
* Ability to drive Workplace Services initiatives, plans and projects forward and maintain excellent working relationship with other stakeholders and local management.
* Experience in an overlapping business support fields, e.g. IT, Administration, Operations.
* Creative problem-solving skills.
* Ability to coach and develop direct reports to work as a team to ensure service meets appropriate goals.
* Enthusiasm and the ability to create a sense of fun and motivate a team whilst upholding standards and maintaining discipline.
* Proficient with Microsoft Office (Outlook, Word and Excel).
* Sound numerical skills and IT skills.
PLUSES
Please note that these are desirable skills and are not required to apply for the position.
* A IWFM or IFMA qualification.
* NEBOSH Safety Qualification or equivalent.
* Previous experience within the Creative Industries – video games, film, television, music – would be beneficial.
* Experience with work order ticketing systems, space management tools and construction project management platforms.
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