Practice Manager Newcastle Under Lyme, ST5 1RFFull-time – 5 days / 40 hours per week (week 1: Monday, Tuesday, Wednesday, Thursday & Friday; week 2: Monday, Tuesday, Thursday, Friday & Saturday)Competitive SalaryBayfields Opticians & Audiologists are seeking an experienced Practice Manager with a strong background in optics to lead and inspire our team in Newcastle Under Lyme, ST5 1RF.About the Role:As our Practice Manager, you will play a key role in ensuring our clients receive the highest level of care and service. We aim to deliver obsessively great service to each and every one of our clients via our Welcome, Discover, Delight client journey which is at the core of what we do and why our clients have a 45-minute testing time. Your expertise in optical retail will enable you to effectively manage operations, drive business growth, and lead a motivated team to success.Key Responsibilities:Oversee daily operations and ensure the smooth running of the practiceLead, support, and develop the team to deliver outstanding customer care via our Welcome, Discover, Delight client journeyManage stock, budgets, and performance KPIsEnsure compliance with industry regulations and company standardsFoster a positive, professional working environmentAbout You:Proven experience in optical retail managementStrong leadership skills with the ability to inspire and motivate a teamExcellent communication and organizational abilitiesFBDO Dispensing Optician qualification (highly desirable)A proactive approach to problem-solving and business growthWhat We Offer:Competitive salary and benefits packageOngoing training and career development opportunitiesA supportive and friendly work environmentJoin us at Bayfields Opticians & Audiologists, where client care and team success are at the heart of what we do. If you're ready to take the next step in your career, we'd love to hear from you!If this sounds like your next career move, we would love to hear from you!