Service advisor

Service Advisor
Newbury
Hours:Monday - Friday, 1 in 4 Saturday mornings
Salary:£30,000 + bonus
Ref:28908

We have a new job vacancy available for a Service Advisor in Newbury. My client is one of the UK's leading main dealer groups in the area representing some fantastic brands. This is a great opportunity for a Service Advisor looking for a long-term career filed with progression opportunities. If you're a Service Advisor currently on the lookout, then apply now!

Service Advisor Duties
Greet and assist customers when they arrive for scheduled and unscheduled servicing and repairs, acting as the primary point of contact.
Book vehicles into the workshop, maintain regular updates to customers throughout the service process.
Support the after-sales function by working closely with workshop controllers and assisting the Service Manager in the efficient running of a busy department.
Manage customer expectations professionally, ensuring transparent communication and a high level of service at every touchpoint.
Upsell additional products and services to both new and returning customers, contributing to departmental growth.

Key Requirements
Previous experience as a Service Advisor in a car dealership, bodyshop, or independent garage.
Professional appearance and excellent interpersonal skills.