We are currently seeking a highly skilled and experienced Customer Service & Fleet Co-ordinator to join a leading used van retailer with operations across the UK. This is an excellent opportunity for a motivated professional looking to contribute to a reputable organisation within the automotive sector. Our client is committed to delivering exceptional customer experiences and maintaining efficient fleet operations, and they are keen to appoint a Customer Service & Fleet Co-ordinator to support their head office and showroom in the Bath area. Benefits Of A Fleet Co-ordinator: Competitive salary between £32,000 and £48,000 per annum, negotiable based on experience Potential for performance-based bonuses 28 days annual holiday allowance State-of-the-art working environment Full in-house training provided Company pension scheme Staff vehicle purchase discount scheme Opportunities for long-term career advancement within a rapidly expanding business 40-hour week, Monday to Saturday, with alternate weekend working discussed upon applicationDuties Of A Fleet Co-ordinator: Manage customer queries, complaints, and feedback effectively, ensuring high levels of satisfaction Handle vehicle warranty registrations, claims, and associated administration Monitor and respond to online reviews to uphold company reputation Coordinate vehicle collections, deliveries, and driver scheduling to optimise logistics Oversee fleet maintenance scheduling, including servicing, MOTs, and repairs Maintain accurate records and update CRM systems consistently Support FCA and Consumer Duty compliance administration Produce regular reports on customer satisfaction, operational activities, and fleet performance Liaise with management to improve service processes and operational efficiencyRequirements Of A Fleet Co-ordinator: Previous experience within automotive customer service, aftersales, operations, or fleet coordination is essential Strong organisational and communication skills IT literacy with proficiency in CRM and fleet management systems Full UK driving licence with minimal points Ability to work effectively within a fast-paced environment, prioritising tasks efficientlyContact Hamish Lowrie, Automotive Recruitment Specialist at Perfect Placement covering Chipping Sodbury and Gloucestershire, today to discover more about this fantastic Fleet Co-ordinator opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career