Job Overview
Melcourt Industries Ltd are the leading supplier of peat-free garden and landscape products and have been trading for over 40 years. As the original 'Peat-Free Pioneers' we are dedicated to delivering high-quality products and exceptional customer service.
We are seeking a proactive and dependable Office Administrator to join our friendly team based in Long Newnton. This is a varied role where no two days are the same —perfect for someone who enjoys a mix of customer service, sales support, logistics, and general office duties.
Due to the nature of the tasks below – this is an office based position.
Responsibilities
Customer Service & Sales:
* Greet visitors and manage the front desk.
* Handle incoming calls and respond to pricing and product enquiries.
* Process sales orders and provide general support to the sales team.
* Send sample material to customers.
Transport & Logistics:
* Support the Transport department in busy periods and provide holiday cover.
* Book loads with Hauliers for delivery to customers.
* Book customer collections and deliveries with customers.
Inventory & Goods In:
* Oversee goods receiving procedures.
* Arrange the dispatch and collection of advertising materials.
* Monitor advertising material stock levels and liaise with suppliers.
Marketing & General Office Admin Support:
* Mail out brochures and price lists.
* Ad-hoc Marketing mailings via Mailchimp
* Manage customer queries related to the 'Where to Buy' section of the website.
* Responsible for ordering office supplies
* Perform general admin tasks as needed
Qualifications
* Minimum of 2 years' experience in a varied administration role
* Proficiency in Microsoft Word & Excel
* Strong organisational skills with attention to detail
* Maths & English GCSE minimum Grade C / 5
* Excellent communication skills, both verbal and written
* Ability to manage schedules effectively while prioritising tasks
* A strong team player
Benefits
* Competitive salary
* 10% company pension contribution
* Annual bonus
* Life Assurance 2 x salary
If you're enthusiastic, well-organised, and ready to take on a dynamic admin role, we'd love to hear from you. Apply today with your CV and a short cover letter.
Job Type: Full-time
Pay: £26,000.00 per year
Benefits:
* Company pension
* Free parking
* Life insurance
* On-site parking
Education:
* GCSE or equivalent (required)
Experience:
* varied administration : 2 years (required)
Language:
* English (required)
Licence/Certification:
* Driving Licence (required)
Work Location: In person