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Salesforce PSS Solution Architect, Preston, Lancashire
Client: Empiric
Location: Preston, Lancashire, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views:
2
Posted:
06.06.2025
Expiry Date:
21.07.2025
Job Description:
Rate: Negotiable (Inside IR35)
Duration: 6 months initially and extendable (long term project)
Responsibilities
* 12+ years CRM experience with a minimum of 3 years in public sector or Energy & Utilities Services domain
* PSS (Salesforce Public Sector Cloud) implementation experience is mandatory.
* Experience with PSS cloud and good GDS understanding is preferred.
* CRM/Salesforce solution experience is a plus.
* Proven ability to design and optimize business processes and integrate across disparate systems.
* Detail-oriented with the ability to learn new concepts quickly.
* Strong verbal, written, presentation, and interpersonal skills.
* Ability to collaborate within a team to solve business and technical problems.
* Serve as a Trusted Digital Transformation Advisor for customers.
* Lead business process redesign, roadmap planning, and multi-cloud implementation touchpoints.
* Assess customer requirements, co-create future visions, and map solutions to Salesforce.
* Guide customers on target architecture, phasing, and transition architecture.
* Provide domain expertise for Salesforce 360 platform solutions.
* Assist in building CRM strategies and roadmaps, leveraging Salesforce.
* Design and configure solutions for complex business requirements.
* Collaborate with Technical Architects and project teams on solution details.
* Review design blueprints and identify potential risks.
* Stay updated with industry trends and Salesforce solutions.
Summary
* The Solution Architect acts as an industry expert on Salesforce Customer 360 Platform, especially in public sector and energy/utilities industries.
* Possesses a broad IT background, including business architecture and cloud computing.
* Helps structure Salesforce deployment and transforms business strategies into execution.
* Has strong industry knowledge and provides a Salesforce perspective on future trends and challenges.
* Uses a consultative approach to align business and technical requirements with Salesforce solutions.
* Expertise may include business strategy, application architecture, data, integration, security, cloud, and analytics.
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