Join to apply for the Systems Engineer - Grade B2 role at TieTalent.
We are seeking a self-driven and proactive Systems Engineer (Level 2–3) with a passion for technology and problem-solving. The role involves supporting Microsoft infrastructure and cloud solutions, maintaining IT systems, and providing professional support to internal and client systems.
Hours: Full-time, 37.5 hours/week, Monday to Friday, with some weekend and out-of-hours work, including on-call duties.
Contract: Permanent.
Responsibilities:
* Support and improve operational IT systems, including implementation and decommissioning.
* Provide 2nd - 3rd Line support for IT systems, infrastructure, and Cloud technologies.
* Design new solutions based on operational requirements.
* Maintain systems security, documentation, and assist in migration and decommissioning of legacy systems.
Ideal Candidate:
* 3-5 years IT Systems / 3rd Line Infrastructure Support experience.
* Strong troubleshooting, analytical, and communication skills.
* Organized, efficient, with the ability to prioritize tasks.
* Experience in call center environments is advantageous.
Required Skills:
* SC clearance or capable of obtaining it.
* Experience with Windows Server 2016+, Azure, VMware, Hyper-V, and other cloud and virtualization technologies.
* Knowledge of security standards like Cyber Essentials, PCI DSS, ISO27000.
* Experience with monitoring, logging, and anti-malware solutions.
Teleperformance is a global leader in customer experience management, providing services since 1978, interacting with over 35% of the world’s population annually.
Additional Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Information Technology
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