Damp and Mould Surveyor - Job Description
A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.
Contract Type: Full Time
Hours: 39 hours per week
Salary: £41,000 - £49,000 (depending on experience)
Overview of the Role
A Damp and Mould Surveyor works within the repairs and planned works team, specialising in identifying, assessing and resolving damp, mould and condensation issues across housing stock. The role is key to delivering safe, healthy living conditions and excellent customer service.
Works across occupied and void properties to assess damp and mould issues
Delivers inspections, diagnostics, and remedial recommendations for damp and mould
Ensures a customer-focused service when dealing with damp and mould cases
Supports the delivery of safe, compliant and habitable homes
Key Responsibilities
Damp and Mould Inspections & Maintenance
Carry out a range of inspections and maintenance tasks relating to:
Damp penetration and rising damp
Mould growth and condensation issues
Associated repairs including plumbing, joinery and ventilation
Building defects contributing to damp and mould (e.g. roofing, groundworks, drainage)
Complete both reactive and planned inspections focused on damp and mould cases
Diagnose root causes of damp and mould issues and recommend effective solutions
Damp and Mould Remedial Works & Improvements
Specify and oversee remedial works to resolve damp and mould, including:
Improving ventilation systems
Repairing leaks, insulation issues, or structural defects
Coordinating associated works (joinery, plastering, roofing, groundwork)
Ensure damp and mould issues are permanently resolved to a high standard
Take a 'right first time' approach to prevent repeat cases
Customer Service (Damp and Mould Cases)
Communicate clearly with tenants regarding damp and mould findings and solutions
Provide advice on prevention (e.g. condensation management, ventilation use)
Deliver a professional and empathetic service when handling damp and mould complaints
Ensure high levels of customer satisfaction throughout the process
Health & Safety and Compliance
Ensure all damp and mould work complies with housing standards and current legislation
Adhere to health and safety procedures when inspecting and managing damp environments
Ensure properties meet requirements relating to safe and habitable living conditions
Teamwork & Case Management
Work both independently and as part of a wider maintenance and surveying team
Collaborate with repairs teams, contractors, and housing officers on damp and mould cases
Contribute to efficient case management of damp and mould reports and workloads
Participate in out of hours response where severe damp or mould issues arise
Skills & Experience Required
Experience in diagnosing and resolving damp, mould and condensation issues within housing
Background in social housing, construction, or property maintenance
Strong multi-trade knowledge (plumbing, joinery, plastering, roofing, groundwork) to address damp causes
Ability to identify root causes and implement long-term solutions for damp and mould
Strong communication and customer service skills, particularly in sensitive cases
Essential:
Full UK driving licence
Flexible and reliable approach to work
Behaviour & Culture Fit
Customer-focused approach, particularly when dealing with damp and mould concerns
Empathetic and professional when interacting with tenants
Takes ownership of damp and mould cases from diagnosis to resolution
Adaptable and proactive in identifying solutions
Typical Work Environment
Field-based across housing stock inspecting damp and mould issues
Works in a variety of environments including occupied properties affected by damp or mould
Mix of inspections, reporting, and coordination of remedial works
Summary
A hands-on technical role focused on identifying, diagnosing and resolving damp, mould and condensation issues across housing stock, ensuring safe, compliant living conditions while delivering high-quality customer service.
If you're interested, then please click apply or reach Ben Dreher at Sellick Partnership, Derby.
Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. xsngvjr Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.