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Business support manager

Edinburgh
Scottish Government
Business support manager
Posted: 21 December
Offer description

Description

If you thrive in a fast-paced environment and want your work to matter, this opportunity places you at the core of the Education Analytical Services Division supporting effective leadership and smooth business delivery.

The Education Analytical Services (EAS) Division is a busy and high-profile division working to provide high quality statistical, social research and economic evidence to enhance the lives of children and young people. We lead on providing evidence to a wide range of policy areas, in areas such as early learning and childcare, vulnerable children and young people, education and lifelong learning and skills.

This post will play a central role in supporting the Deputy Director and the Senior Management Team (SMT), with the smooth operation of division-wide business processes. The division consists of around 55 analytical staff (statisticians, social researchers and economists) together with a further 7 staff who provide operational and administrative support. We are a collaborative and fast-paced Division where everyone has autonomy and responsibility for delivering high-quality work that underpins the divisions effectiveness and helps make EAS a great place to work.

* Managing and delivering business support process, including support to the deputy director and senior management team.
* Business and delivery planning and governance.
* Oversight of the smooth running of people management processes and supporting the divisional approach to issues raised in the People Survey, taking the lead on some of the areas for improvement as identified by the Senior Management Team.
* Lead on the division's resourcing approach, including preparing advice and reports for the Senior Management Team.
* Planning and delivering divisional wide communications and engagement.
* Manage and coordinate divisional responses to corporate and portfolio related commission.
* Develop and maintain positive working relationships with key stakeholders, division colleagues and colleagues across Scottish Government and provide resilience support for team members in line with team priorities.
Responsibilities

Success profile

Success profiles are specific to each job and they include the mix of skills, experience and behaviours candidates will be assessed on.

Experience:

* Proven experience providing high-quality administrative and organisational support to senior leaders.

Behaviours:

* Managing a quality service – Level 3
* Working together – Level 3
* Making effective decisions – Level 3
* Communicating and influencing – Level 3

You can find out more about Success Profiles here: Success profiles: candidate guide -


How to apply

Apply online, providing a CV and Supporting Statement (of no more than 1000 words) which provides evidence of how you meet the skills, experience and behaviours listed in the Success Profile above.

Artificial Intelligence (AI) tools can be used to support your application, but all statements and examples provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, and presented as your own) applications will be withdrawn and internal candidates may be subject to disciplinary action.

Please see our candidate guidance for more information on acceptable and unacceptable uses of AI in recruitment.

If invited for further assessment, this will consist of an interview and presentation.

Assessments are scheduled for w/c 02 February 2026 however this may be subject to change.

Qualifications

About Us

The Scottish Government is the devolved government for Scotland. We have responsibility for a wide range of key policy areas including: education, health, the economy, justice, housing and transport. We offer rewarding careers and employ people across Scotland in a wide range of professions and roles.

Our staff are part of the UK Civil Service, working for Ministers and senior stakeholders to deliver vital public services which improve the lives of the people of Scotland.

We offer a supportive and inclusive working environment along with a wide range of employee benefits. Find out more about what we offer.

As part of the UK Civil Service, we uphold the Civil Service Nationality Rules.[RB1] [GA2]

Working pattern

Our standard hours are 35 hours per week and we offer a range of flexible working options depending on the needs of the role. From October 2025, the Scottish Government require staff in hybrid-compatible roles to work in-person 40% of the time, either in an office or other agreed work location. This role will require working in Victoria Quay at least twice a week. If you have specific questions about the role you are applying for, please contact us

Security checks

Successful candidates must complete the Baseline Personnel Security Standard (BPSS), before they can be appointed. BPSS is comprised of four main pre-employment checks – Identity, Right to work, Employment History and a Criminal Record check (unspent convictions).

You can find out more about BPSS on the UK Government website, or read about the different levels of security checks in our Candidate Guide.

Equality statement

We are committed to equality and inclusion and we aim to recruit a diverse workforce that reflects the population of our nation.

Find out more about our commitment to diversity and how we offer and support recruitment adjustments for anyone who needs them.

Further information

Find out more about our organisation, what we offer staff members and how to apply on our Careers Website.

Read our Candidate Guide for further information on our recruitment and application processes.

Apply before 23:59 on 18th January This post is open to internal candidates and Common Citizenship Organisations only (external candidates and staff from UK Other Government Departments are not eligible to apply for this vacancy).

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