Overview
Join to apply for the Home Delivery Driver role at National Express LTD. We're recruiting on behalf of a prestigious UK furniture and homeware retailer for a two-person delivery team. This is a role that involves delivering to customers’ rooms of choice, unpacking items, and ensuring customers are happy with their purchase. As a Home Delivery Driver, you’ll be the face of the brand in customers’ homes, so a smart appearance, great people skills, and attention to detail are essential. The role involves lifting and handling large items as part of a two-person crew and requires a proactive, safety-conscious approach on the road and in customers’ homes.
What You'll Be Doing
* Carry out safe and timely deliveries to customers' homes, following set delivery routes
* Introduce yourself to customers by name and deliver to their room of choice
* Remove packaging and complete any pre-booked additional services
* Complete daily vehicle checks, cleaning, and maintenance as required
* Load orders safely and securely in line with company specifications
* Maintain ongoing communication with the transport office
* Keep accurate delivery records, including photographs and customer confirmations
* Update customers if delivery times change, in line with company policy
* Take pride in representing the brand, maintaining professionalism and care at every delivery
Essential
What We're Looking For
* Full, clean UK driving licence (held for at least 12 months)
* Previous experience in a customer-facing role
* Experience driving larger vans (e.g., Luton or Low Loader)
* Strong customer service skills with a smart, professional appearance
* Attention to detail, punctuality, and reliability
* Ability to work well as part of a team and independently
* Confident using smartphones/tablets for delivery tracking
Desirable
* Experience delivering and installing furniture or white goods
* Previous QC (Quality Control) experience
* DBS check
What’s In It For You
* Work with a respected, high-end brand known for quality and customer care
* Competitive salary with opportunities for performance recognition
* Be part of a supportive team in a role with real customer interaction
* Training provided on company processes, safety, and customer service
* Staff discount on premium homeware and furniture
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Management and Manufacturing
Industries
* Travel Arrangements
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