We are hiring a: Warehouse Operator [Worthing] [onsite] About the Role: We are currently recruiting a Warehouse Operator to join our team at our Worthing site. This is a hands-on, business-critical role within a small, fast-moving warehouse team that supports customer repairs and essential materials for our global operations. You will manage the day-to-day flow of inbound and outbound goods, ensuring repairs, parts and equipment are received, processed, and shipped accurately and on time. Working Pattern:Monday–Thursday: 07:30–16:15Friday: 07:30–12:00 (4.5-day week) (Some flexibility may be required) What You’ll Do: Inbound (Receiving & Booking-In) Receive inbound customer repairs and materials from global locations. Unload deliveries and check goods against delivery notes and purchase orders. Inspect shipments for damage or discrepancies and escalate issues to Purchasing or Logistics. Process receipts and allocate stock using the Oracle/MacPac ERP system. Store materials safely and accurately in designated locations. Distribute customer repair items to the appropriate internal departments. Outbound (Picking, Packing & Shipping) Pick and pack customer repairs, R&D items and project materials. Check picks for accuracy and completeness. Prepare shipping documentation and export paperwork in Oracle. Coordinate with carriers and support collections/loading. Ensure urgent and time-sensitive shipments are prioritised. Dispatch orders to customers and group companies with high accuracy. Inventory & Stock Control Maintain accurate inventory records and process stock transactions. Conduct cycle counts and full stock checks. Investigate and resolve stock discrepancies. Maintain organised stores areas for consumables and materials. Systems & Administration Use Oracle/MacPac ERP to receive, move, pick, ship and adjust stock. Generate and manage pick lists, labels, dispatch notes and shipping documents. File delivery notes and proof of delivery records accurately. Enter customer orders into the Oracle system following company procedures. Health, Safety & Housekeeping Adhere to company health, safety and environmental policies. Safely operate warehouse equipment including pallet trucks and forklifts (where trained). Ensure safe manual handling practices are followed. Keep warehouse areas clean, tidy and organised. Report hazards and incidents via company systems. Team Support & Collaboration Liaise with Service, R&D, Sales, Projects, Customer Support and Logistics teams. Support group companies with repairs, shipments, imports and exports. Help maintain service levels and respond to shifting priorities in a busy environment. Contribute to site initiatives and community projects requiring warehouse support. What You’ll need to succeed: Essential Experience in a warehouse or logistics role (ideally covering goods-in and dispatch). Confidence using ERP systems for transaction processing. Strong attention to detail and a methodical working style. Ability to remain calm and organised under pressure. Good communication skills with confidence interacting across departments. Ability to work independently with minimal supervision once trained. Comfortable with manual handling as part of daily work. Positive, proactive attitude and strong team ethic. Ability to work on-site in Worthing during the required hours. Desirable Valid forklift licence. Previous experience handling export documentation. Experience supporting global logistics operations. Why Join Watlow’s Team: Friendly, close-knit team environment – enjoy working in a hands-on role with strong camaraderie. Active, practical work – ideal for those who prefer being on their feet rather than at a desk. Business-critical role – warehousing and logistics are essential to our global operations. Global exposure – work with international customers, carriers and colleagues. Varied, fast-paced work – no two days look the same. Ownership and responsibility – your accuracy and timing directly impact customer satisfaction. Skills development – build valuable expertise in ERP systems, export documentation, inventory control and forklift operation. Part of a global organisation with strong company benefits. Permanent full-time position 37.5hrs