Job Description
We are looking for an experienced ERP Specialist to join our Enterprise Systems team and play a key role in the design, development, and ongoing stability of our Microsoft Dynamics 365 Finance & Operations (D365 F&O) platform.
Working closely with Operations, Finance, and IT stakeholders, you will focus primarily on Supply Chain and Finance solutions, acting as a technical escalation point for the ERP support team and contributing to the delivery of system enhancements that support performance across the business.
Reporting to the ERP Lead, this is a hands-on technical role suited to someone who enjoys solving complex problems, building robust solutions, and working in a fast-paced, engineering-led environment.
Main duties:
Technical Systems Design & Delivery
* Translate business and functional requirements into scalable, maintainable technical solutions within D365 F&O
* Deliver hands-on system customisations and configurations, including:
o Extending fields, tables, and forms
o Developing and maintaining SSRS reports
o Creating and managing security roles and duties
o Enhancing and supporting workflows
* Identify gaps in standard D365 functionality and design, build, test, and deploy enhancements using best-practice extensibility principles
* Review and support technical designs to ensure upgrade-safe solutions
Platform & Architecture
* Maintain oversight of D365 F&O technical architecture, integrations, reporting, and data flows
* Support and enhance integrations between D365 F&O and other enterprise platforms
* Ensure solutions are secure, performant, and aligned with organisational standards
Collaboration & Stakeholder Engagement
* Work closely with functional consultants, systems analysts, and business stakeholders to deliver effective solutions
* Act as a technical advisor to Operations and Finance teams, explaining system behaviour, limitations, and enhancement options
* Contribute technical input into the ERP and Enterprise Systems roadmap
Support, Issue Resolution & Escalation
* Act as a technical escalation point for ERP support, delivering root cause analysis and permanent fixes
* Support deployments, releases, and hotfixes across environments
* Assist with regression testing and validation of system changes
Governance, Quality & Continuous Improvement
* Ensure all changes comply with internal governance, security, and regulatory standards
* Promote best practices for documentation, change management, and code quality
* Identify opportunities to improve system performance, usability, and maintainability
* Reduce manual or off-system processes by enhancing D365 capabilities
Risk Management
* Identify technical risks related to customisations, integrations, and legacy components
* Propose and implement mitigation strategies to ensure platform stability and upgrade readiness
Skills and experience required:
* Proven hands-on technical experience with Microsoft Dynamics 365 Finance & Operations (or AX 2012)
* Experience delivering at least 3 end-to-end D365/AX implementations
* Strong knowledge of D365 F&O architecture, extensibility framework, security model, workflows, SSRS reporting, and integrations
* Ability to independently deliver small-to-medium technical changes
* Experience supporting or developing integrations with external systems
* Strong problem-solving and root cause analysis skills
* Excellent communication skills, with the ability to explain technical concepts to non-technical stakeholders
* Experience working in engineering-led or manufacturing environments
Desirable
* Exposure to PLM integrations and low-code platforms
* Microsoft D365 certifications (Finance, Supply Chain, or Technical
*
Additional Information
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Atlassian Williams F1 Team is an equal opportunity employer that values diversity and inclusion. We are happy to discuss reasonable job adjustments.