Senior Technical Consultant (Commerce Technology)
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Who We Are
At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.
Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.
The Opportunity
As a Senior Tech Consultant, you'll be a pivotal member of our consulting team, combining technical expertise with client-facing acumen. Your background in solution architecture will be essential as you lead digital transformation projects, from eCommerce architectures to cloud-native solutions. You will be instrumental in delivering technology vision, guiding clients through technical design through to delivery, and helping shape high-quality digital solutions for some of the world's largest brands.
What You'll Be Doing
The role is varied and typically includes working with clients in the following areas:
* Pre-sales consultancy
* Architectural roadmaps
* Architecture strategies
* Identifying solutions for new initiatives
* Legacy migrations
* Performing architecture reviews and providing recommendations
Pre-sales Technical Leadership: Drive the technology and architecture element of pre-sales engagements covering strategy, estimated costs, key trade-offs and client-facing discussions. Ability to sell the benefits of our services.
Architectural Leadership: Develop and maintain solution architectures for complex, large-scale enterprise projects, focusing on experience, eCommerce and digital transformation.
Client Engagement: Cultivate and manage relationships with key client stakeholders responsible for IT and digital strategy, acting as a trusted advisor in digital transformation.
Design Workshops: Lead and orchestrate design workshops to translate business needs and strategies into underlying capabilities and actionable technical solutions.
Roadmaps and Strategy: Define architectural roadmaps and strategies for new initiatives, legacy migrations, and digital platform transformations.
Solution Communication: Document and communicate the architectural vision to diverse audiences, ensuring alignment across stakeholders and teams.
Consulting Excellence: Provide world-class consulting advice, delivering best-in-class digital solutions that address client needs and enable digital growth.
Collaborative Approach: Work closely with internal solution architects, technical teams, and business consultants to ensure cohesive project delivery and strategic alignment.
What We Want From You
* Technical Expertise: Strong understanding of digital marketing and eCommerce solutions, including SaaS platforms, ERP, CDP, CRM, PIM, middleware, and API gateways.
* Client-Centric Mindset: Strong client engagement skills, with the ability to translate complex technical concepts into business value for executive stakeholders. Ability to showcase our services above the competition.
* Pre-sales experience: Demonstrated success in technical consultancy across diverse client portfolios.
* Cloud Knowledge: Proficiency with public cloud platforms (e.g., AWS, Azure) and a strong advocate for cloud-native solutions.
* Architectural Skillset: Expertise in designing scalable digital solutions; experience with distributed eCommerce architectures is essential.
* Communication Skills: Exceptional presentation and documentation skills, able to convey strategies clearly across all business levels.
* Problem-Solving Orientation: Capable of making and justifying critical architectural decisions with a pragmatic approach.
* Collaborative Spirit: Ability to work across teams, fostering relationships with solution architects, technical specialists, and business consultants.
If you know some of this, even better:
* Cloud Platform Practitioner and Solution Architecture certifications.
* Experience with composable commerce / MACH ecosystems, their benefits, and challenges.
* Knowledge of applying AI in eCommerce use-cases, including relevant patterns and technologies.
What we can offer you:
Alongside working with top brands worldwide, we prioritize your career growth, skills development, and making a difference. We support your individuality and provide a respectful, inclusive environment.
Our benefits include a discretionary bonus, training, pension, medical insurance, life assurance, social events, holiday trading, family policies, retail discounts, and more.
Our culture and values: We embody our shared values daily: Connect Meaningfully, Inspire Creatively, Include Purposefully, Approach Positively. We seek people who go beyond, innovate, and excel.
About VML Enterprise Solutions: Our division comprises strategic consultants, architects, developers, and operators delivering digital experiences for leading organizations globally. With over 4,200 experts across 55 centers in 34 countries, we cover the entire customer journey, working with brands like Coca-Cola, Unilever, Ford, and Tiffany & Co., and collaborating with partners like Adobe, Salesforce, Shopify, and more.
Join us as we grow internationally and shape top-tier commerce solutions. We value teamwork, creativity, and resilience in overcoming challenges.
VML is an equal opportunity employer committed to diversity and inclusion. For more info, visit our website and follow us on social media.
Job Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Information Technology
* Industry: Advertising Services
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