An internationally renowned company is seeking a Customer Service Representative with Italian, English plus one other EU language skill to join their team on a full time, permanent basis. Utilising your language skills, the successful candidate will be responsible for providing a high level of customer service at all times ensuring sales opportunities are maximised through various communication channels. Responsibilities will include, but will not be limited to: Providing exceptional customer service via phone and email in the the required language (order processing and incident handling) Assisting with customer enquiries and resolve any issues with a friendly and positive approach Developing good relationships with a diverse and dynamic team to ensure the highest level of customer satisfaction Coordinating with couriers to oversee and track shipments Maintain accurate records and ensure that all customer interactions are well-documentedThe ideal candidate will have a proven track record of success working within a customer service role, you will possess excellent communication skills and be an excellent team player. In return the company is offering a competitive salary along with a range of company benefits and hybrid working. For further information or to apply, please submit your CV through this website today. Park Street People Ltd is an Equal Opportunities Employer. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We are acting as an Employment Agency in relation to this role