Specialist - Senior Compliance and Review Officer
Guildford Borough Council is seeking a motivated, experienced and innovative Senior Compliance and Review Officer to join our Specialist Homelessness and Housing Options team.
This is a key role ensuring fair, lawful and high quality homelessness services for residents across the borough.
We offer hybrid working, flexible hours, an essential car user allowance and dedicated parking.
The Role:
You will lead on statutory S.202 homelessness reviews, ensuring decisions are robust, evidence‑based, and compliant with the Housing Act 1996. Working closely with legal teams and senior managers, you’ll help shape best practice, reduce legal challenges, and support continuous service improvement.
You’ll also oversee complaints, contribute to performance monitoring, and provide expert advice to colleagues across the Homelessness Prevention and Triage teams.
Key Responsibilities
* Carry out statutory homelessness reviews under Part 6 of the Housing Act 1996
* Manage complex caseloads and produce legally sound review decisions
* Provide legal and procedural guidance to frontline teams
* Monitor cases requiring homelessness assistance and ensure safeguarding compliance
* Represent the service at Public Protection meetings and complete follow‑up actions
* Ensure vulnerable residents, including those with disabilities, receive appropriate support and accommodation
* Prepare and quality‑check HCLIC returns and monitor Duty to Refer notifications
* Ensure compliance with KPIs and the Local Government Outcomes Framework
* Respond to MP/Councillor enquiries and Level 1/2 housing complaints.
* Provide out‑of‑hours senior cover (10pm–8.30am and weekends on a rota)
* Act as on‑site cover for the Homelessness Prevention Team Leader when required
Why Join Us?
This is a fantastic opportunity to influence homelessness policy, improve service quality, and make a meaningful difference to vulnerable residents. You’ll work in a supportive team, contribute to shaping best practice, and play a vital role in delivering fair and compassionate housing services.
Appointment Type
Permanent Position
Full Time/Part Time
Full-time
Job Category
Housing
Hours
37
Location
Millmead House, Millmead, Guildford GU2 4BB
Salary Min
Grade 7 - £49,755
Salary Max
Grade 7 - £55,266
DBS Security Clearance Level Required
Enhanced (without barred list)
Closing Date
25/03/2026
Ref No
11045
'From April 2027, Guildford Borough Council and Waverley Borough Council will become part of the new West Surrey unitary council, as part of a major local government reorganisation across Surrey. This change will see the current twelve councils replaced by two new authorities: East Surrey and West Surrey. West Surrey will cover the areas currently served by Guildford, Waverley, Runnymede, Spelthorne, Surrey Heath and Woking.
As we move toward this transition, we remain focused on delivering high‑quality, value‑for‑money services and staying true to our shared values: Collaboration, Wellbeing, Trusted, Value for Money and Professionalism.
Joining us at this point in our journey offers a unique opportunity. You will gain valuable experience, benefit from extensive training and development, and play an active role in one of the most significant local government transformations in the past 50 years. You’ll be part of a collaborative, supportive organisation where your ideas and contributions will directly help shape the future of public services across West Surrey.
Together, we will ensure a smooth transition and continue to provide excellent services for residents now and into the future.
If you’re looking for a role where you can grow, make an impact and be part of meaningful change, we’d love to hear from you.'