IXORA Hotel and Spa opened in December 2024 which forms part of
Interesting Hotels Group, nestled in the breathtaking surroundings of
Snowdonia (Eryri) National
Park, IXORA Hotel & Spa is your modern sanctuary for leisure and
business alike. Surrounded by stunning panoramic mountain views and
serene natural beauty, we offer luxurious accommodations, onsite dining,
a fitness centre and tranquil Spa.
We are now looking for an Restaurant Manager who shares
our passion for hospitality, and world-class customer service. We value
hard working, positive team players who are committed to delivering an
incredible experience for our guests. Want to be part of this new
adventure? Take a look at the full job description below.
Job Purpose
We are looking for an inspirational leader who has experience in fast paced and volume operations. Our destination bar and restaurant is a key feature of the hotel and as such we are looking for someone to take this operation forward and truly establish the venue in the local and wider market.
It is expected that candidates will either have hotel or high street / retail restaurant & bar experience and have led a large team and can demonstrate proven success in their previous roles.
This exciting role provides an excellent opportunity for an experienced Restaurant & Bar Manager to work in an iconic hotel.
Main Duties and Responsibilities
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Oversee daily restaurant operations within the hotel
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Ensure smooth coordination between kitchen, service, and bar teams
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Maintain service standards and monitor staff performance
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Manage restaurant opening/closing procedures
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Supervise inventory, stock levels, and ordering supplies
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Train, schedule, and supervise Food and Beverage Team
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Ensure compliance with hotel policies and processes
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Ensure high-quality dining experience for hotel guests and outside customers
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Handle guest complaints professionally and resolve issues promptly
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Build guest relationships and gather feedback to improve services
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Ensure restaurant ambiance, cleanliness, and presentation meet hotel standards
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Report low stock and coordinate with management for ordering
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Ensure correct storage and handling of products
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Monitor usage of supplies and equipment
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Check expiry dates and product quality
* Ensure compliance with food safety, hygiene, and sanitation regulations
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Monitor equipment maintenance and safety procedures
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Ensure proper storage and handling of food products
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Conduct regular inspections of restaurant areas
Key Skills / Experience Requirements
* Leadership – The ability to envision possibilities, contribute to high performing teams, and Solid experience in a customer facing role
* Ambitious, determined, self-motivated with a can-do attitude
* Energetic personality with strong communication skills
* Ability to think on your feet in a fast-paced environment
* Friendly, polite and a team player
* Flexibility to work a range of shifts between 7:00am and 11pm over 7 days per week
* Excellent verbal and written skills in English
* Full, valid driver’s license
* A good work ethic
* Able to keep calm in a crisis
* Welsh Speaker – Desirable
* Customer service experience
* Understanding of Microsoft Word and Excel
* Experience in the food and beverage department
* Basic food hygiene qualification
* First Aid at Work
‘What’s in it for me?’ I hear you ask
* Staff stays across the group
* Service charge paid regularly
* Uniform provided
* Health Assured Employee Assistance Programme
* Opportunity to develop
* Competitive rate of pay
Additional Information
* If you have not heard back from us within 28 days of your application, then it has not been successful on this occasion but please do consider applying for future department/business vacancies