Overview
This exciting role is for those who have a thirst for service delivery projects and want to make an impact on how the UK manages its emergency communications services. The role will work on projects in the ARP Service Programme, focusing on service delivery to ambulance Trusts, including the introduction of a new Service Partner, a Service Desk and associated ITIL processes, a new support process for Control Room positions, and the transition of support for radio terminals to new suppliers. In time, these upgrades will link to the Emergency Services Network (ESN).
Responsibilities
* Manage the booking of events, accommodation and travel for ARP colleagues.
* Support the wider team with general administrative duties and assist in planning and executing full team meetings.
* Arrange and book training courses for team members.
* Carry out other tasks/duties as directed, appropriate to the role.
* Actively promote equality and inclusion.
* Support personal development and participate in activities that lead to personal and/or team growth.
Programme context
The Ambulance Radio Programme (ARP) is an enduring organisation appointed by the Department of Health and Social Care (DHSC) to provide and upgrade emergency communications for UK ambulance services. ARP has a team of over a hundred staff across the country to support the delivery and maintenance of a £460m programme. The aim is to implement new technology that enhances patient care and to prepare the ambulance service for the adoption of the Home Office’s Emergency Services Network (ESN). ARP is introducing new technology to the national Ambulance fleet (approx. 6,500 vehicles) and is developing data-rich communications products for use by over 15,000 frontline staff. ARP provides end-to-end service covering installation, maintenance and replacement to enable effective response to critical life-threatening incidents.
Organisation context
Although the team delivers complex programmes for the DHSC, it is hosted by the South Western Ambulance Service NHS Foundation Trust. This offers NHS Foundation Trust benefits, including generous annual leave (starting at 27 days), the NHS pension scheme, discounts through NHS/Emergency Services networks, and tax-free initiatives such as salary sacrifice schemes, cycle to work and technology schemes.
Benefits and sponsorship
Right to work / Certificate of sponsorship: This role does not meet the criteria for Skilled Worker visa sponsorship under current Home Office regulations. You must have the existing right to work in the UK to be considered. For visa guidance, see: www.gov.uk/skilled-worker-visa
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