Bereavement Officer
Barrow Cemetery
£17.59 per hour
ESSENTIAL REQUIREMENTS:
* Previous experience in a cemetery and/or crematorium office as an administrator
* Experience working with bereaved customers
* Strong IT, communication and organisational skills
DUTIES:
* Providing service support in the bereavement team
* Attending funerals
* Administration
* Memorial tasks
* Deal with bereaved customers
Tel; 02078618781
Email; jade.packham@hcrg.uk.com
We are looking to appoint a Bereavement Services Officer, to be based out of our Barrow Cemetery Office, to work within the existing team to deliver a caring and empathetic service to customers and continue to uphold the high standards within our crematorium and cemetery sites. The role will be providing support services for the Bereavement Services Team across the Westmorland and Furness footprint by providing administrative and operational support to ensure a high standard of service delivery at all times.
The Role
The Bereavement Services Officer role is multi-faceted and as such the post holders will be expected to work across the range of Bereavement Services areas, including, but not limited attending funerals; administration and memorial tasks on a rolling basis.
This role requires a person able to deal with bereaved customers in a caring and professional manner. It will also involve attending funerals at the grave side or in the Chapel which can mean being out in all weather conditions.
We are looking for an experienced administrator with previous knowledge of this essential and sensitive service. Candidates must possess excellent literacy, numeracy and ICT skills as well as high level organisational and communication skills. The successful candidate will present a confident, professional image to the service.
Who are we looking for?
We are looking for someone who is confident and can work independently, with excellent organisational skills and an ability to use their own initiative.
Having a keen eye for detail and an accurate approach to your work, you will possess exceptional interpersonal and communication skills.
The Cemeteries team are part of Community Infrastructure which includes our parks and open spaces, libraries and heritage sites.
ESSENTIAL REQUIREMENTS:
* Previous experience in a cemetery and/or crematorium office as an administrator
* Experience working with bereaved customers
* Strong IT, communication and organisational skills
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