Overview
Org/Team/Role Overview: FinOps is responsible for the strategic financial management, planning, procurement, logistics, and identifying optimization opportunities for Citi's global technology infrastructure. FinOps helps ensure Citi's technology is resilient, scalable, aligned with business and regulatory requirements, and fiscally responsible from procurement through utilization, including cost management, capacity planning, resource and asset allocation, and operational efficiencies to support Citi's technology footprint. Additionally, FinOps plays a key role in business intelligence, reporting, and dashboard development to provide data-driven insights that enhance financial decision-making and operational effectiveness within the technology domain. By leveraging data analytics and automation, FinOps drives cost efficiency, innovation, and security across Citi's technology landscape.
Estate Management Service Delivery
Comprised of sector-aligned Infrastructure Service Delivery (ISD) groups supporting Technology and Business areas (CTS, SMB/F). The Estate Management Service Delivery organization is responsible for service quality, application & CMDB hygiene, configuration management, infrastructure funding, and portfolio management. We focus on augmenting Citi’s strategic technology goals through prioritization and governance of core workflow processes via partnerships with application teams and foundational services to provide infrastructure fulfilment oversight, technology resource optimization, and promotion of strategic platforms.
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