Overview
Join to apply for the Online Assistant role at Sainsbury's.
Our stores are fast-paced environments where no two days are the same and food is our passion. They are at the heart of the local community, providing outstanding value, unbeatable quality and great service. As an Online Assistant, you’ll deliver a joyful shopping experience for our online customers, so they get everything they shopped for at Sainsbury’s.
What you’ll be doing
* Picking and selecting the best quality products on the shop floor that online customers have ordered, ready for delivery to their doorsteps – or providing substitutions when products are out of stock
* Using a handset to plan routes around the store, select items, and manage time to complete each shop
* Processing orders, handling customer queries, and helping to load vans for Home Delivery Drivers
* Providing excellent customer service, answering questions, and proactively offering help
* Building knowledge of products, services and promotions to make recommendations
* Working flexibly across the store as required
What makes a great Sainsbury’s Colleague
* Comfortable with early starts (many shifts begin around 4am) and thriving in a fast-paced, physical environment
* Friendly and welcoming with enthusiasm for helping customers
* Able to work on your own and as part of a team, using initiative to solve problems and own tasks
* Willing to learn new skills and work flexibly to a high standard across the store
* Comfortable with learning to use new digital tools and technology and able to move goods up to 15kg
* Strong attention to detail to keep the store clean and organised and to create the best shopping experience
Working for us has great rewards
We value our colleagues and provide market-leading benefits and training:
* Nightshift premium: an additional £2.45 per hour between midnight and 5am (where applicable)
* Discount card: 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, rising to 15% on Fridays and Saturdays at Sainsbury’s and 15% off at Argos on pay days
* Free food and hot drinks for colleagues in all stores
* Generous holiday entitlement based on hours worked, plus maternity/paternity leave
* Pension – employer contributions matched between 4% and 7.5%
* Sainsbury’s share schemes – option to buy shares at discounted prices
* Shopping discounts on gym memberships, restaurants, holidays, retail vouchers and more
* Wellbeing support, including access to an Employee Assistance Programme
Eligibility
* Must be above the school-leaving age in your country
* If shifts include hours before 6am or after 11pm, you must be at least 18 years old
* Must have Right to Work eligibility in the UK
Job details
* Seniority level: Entry level
* Employment type: Part-time
* Job function: Marketing and Sales
* Industry: Retail
Referrals increase your chances of interviewing at Sainsbury's. We are an inclusive employer and welcome applicants from all backgrounds.
We encourage candidates to apply at their earliest convenience. If you require any reasonable adjustments during the application or interview stages, please let us know so we can support you.
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