Customer Service Administrator, Sittingbourne
Client: [Client Name]
Location: Sittingbourne
Job Category: Other
EU work permit required: Yes
Job Reference: 2cfb82e55dc0
Job Views: 7
Posted: 12.08.2025
Expiry Date: 26.09.2025
Job Description:
Customer Services Administrator
Salary: Up to £25, DOE
Location: Isle of Sheppey
Benefits: Free Parking Onsite & Close to public transport, NO WEEKENDS - Monday to Friday 09.00-
We have an opportunity for a Customer Service Administrator to join a well-known organization on the Isle of Sheppey. This role involves supporting the growth of the company with new projects. You'll be based in a modern open-plan office with a close-knit team, performing various duties. The role suits candidates used to working to deadlines and enjoying multi-tasking. Full training and opportunities for progression are provided.
Your main responsibility will be to support customers, acting as the first point of contact for inquiries, providing detailed information about services, and ensuring a positive customer experience. We value candidates who enjoy engaging with customers and going the extra mile.
Duties include:
* Answering customer questions about products and services promptly and accurately.
* Handling orders, cancellations, and returns smoothly.
* Resolving customer complaints through effective communication and offering solutions or escalating when necessary.
* Tracking performance and creating reports to improve service.
* Suggesting related products and services to customers.
* Responding to customer reviews and feedback to ensure satisfaction.
* Using in-house systems to record data accurately.
* Learning and development opportunities.
* Participating in company social events.
* Full training provided.
* Cycle to work scheme.
* Opportunities for progression.
Apply today to secure an interview or contact us at [phone number]. Adecco acts as an employment agency for permanent recruitment and a supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
#J-18808-Ljbffr