Totara is a global learning, engagement and performance platform serving enterprise, government, and public sector organisations. Backed by a committed private equity investor, Totara is in an exciting phase of fastpaced growth, fuelled by both organic expansion and strategic mergers & acquisitions.
Are you passionate about cloud technologies and eager to make a real impact? Join our dynamic Technical Services team at Totara, where you'll help shape the future of our Totara Hosting platform—delivering robust, scalable, and high-quality solutions that support global learning and development.
Our Technical Services team powers Totara's growing cloud platform, which underpins learning and talent development for hundreds of organisations worldwide.
This is a great opportunity to work on meaningful projects, solve complex challenges, and contribute to a product that empowers organisations worldwide.
Responsibilities:
* Design, build, and maintain cloud infrastructure for our Totara Hosting solution.
* Extend platform functionality and implement new features to meet evolving client needs.
* Provide expert technical support, including participation in an on-call rota to ensure availability outside normal working hours.
* Collaborate across departments, communicating effectively with both technical and non-technical stakeholders.
* Evolve a highly automated, secure, and resilient hosting platform serving thousands of learning sites across multiple regions
Knowledge, Skills and Experience:
* Proven experience with AWS services: EC2, EKS, SES, ECR, RDS, S3, WAF
* Hands-on expertise with Kubernetes in production environments
* Knowledge of Terraform and infrastructure-as-code practices
* Proficiency with Linux distributions (Alpine, Ubuntu, Amazon Linux)
* Experience managing PostgreSQL databases
* Solid understanding of Git workflows and version control
* Experience designing and building CI/CD pipelines
* Familiarity with DevOps principles and cloud security best practices
* Strong problem-solving and communication skills
Bonus Skills
* Implementation experience with multi-tenanted SaaS or PaaS solutions
* Knowledge of monitoring tools (e.g., Prometheus, Grafana)
* Understanding of Linux containers, especially containerd.
* Scripting skills (e.g., Python, Bash)
Perks and Benefits:
* Enhanced Parental Leave
* Private Healthcare
* Life Insurance 4x Salary
* Professional Development Opportunities
* Annual Wellbeing Allowance
* New Joiner home working set-up allowance
* Additional Paid Leave: Birthday off, Working days between Christmas and New Years Eve
We're committed to building a diverse, equitable and inclusive workplace where everyone feels they belong. We welcome applications from people of all backgrounds, identities and experiences, and we're happy to make adjustments to support you through the recruitment process - please just let us know.