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Senior business development and client relationship manager

London
Carter Murray
Client relationship manager
Posted: 22 December
Offer description

Senior Business Development Manager

Carter Murray is exclusively working with a growing Intellectual Property firm in London to recruit their first dedicated business Development professional. Coming into a blank piece of paper, this role will involve creating and implementing a business development and client relationship strategy from scratch.


🌟 Key Responsibilities


Key Account Programme & Strategy

* Develop and implement a global key account programme alongside a wider client account strategy.
* Lead initiatives to increase client satisfaction, retention, and growth.
* Establish best practices in client listening, account planning, and relationship selling.
* Support senior leadership in building deep, strategic client relationships.

Sales Capability Development

* Design and deliver capability programmes to strengthen client growth competencies.
* Set the ambition for client management and implement mentoring, coaching, and training programmes.

Business Development

* Create a playbook for repeatable success in pursuits, proposals, and bids.
* Collaborate with marketing to build a library of high-impact sales materials.
* Lead major proposals and coach teams to improve win rates.

Performance & Analytics

* Establish KPIs and accountability for client growth and BD performance.
* Introduce data-driven insights to support decision-making and track outcomes.
* Manage budgets, resource allocation, and ROI for sales excellence initiatives.


👤 About You


* Proven experience in key account management, sales excellence, or business development leadership.
* Strong background in building client programmes and embedding best practices.
* Skilled in coaching, mentoring, and capability development.
* Commercially minded with expertise in performance analytics and ROI tracking.
* Confident communicator with the ability to influence senior stakeholders.

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