As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
WHAT'S THE ROLE?
As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
WHO IS HILTI?
Hilti is where innovation is improving productivity, safety, and sustainability in the global construction industry, and beyond. We build strong customer relationships creating products and solutions that are Making Construction Better. Our passionate and inclusive global team of 34,000 employees across more than 120 countries explores possibilities, leverages their potential, owns their personal development, and grows lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked in the top 20 UK’s Best Workplaces by the Great Place to Work institute.
WHAT DOES THE ROLE INVOLVE?
In your role as an Account Manager, no day will be the same, but your activities will include:
1. Visiting sites and customers in the field, asking open questions to understand their needs, and listening to tailor solutions.
2. Demonstrating our innovative products and state-of-the-art software on-site.
3. Developing ‘focus’ customers by building relationships and uncovering new business leads.
4. Managing your sales area operationally, organizationally, and strategically, utilizing our top-in-class CRM system, Salesforce.
WHAT DO WE OFFER?
At Hilti, we foster a passionate and inclusive global team and a caring, performance-driven culture. We support your growth with:
* Extensive onboarding & training, along with companywide events in Manchester.
* Incentives like trips to New York City, Milan, and Miami for top performers.
* A minimum 10% salary increase after two consecutive years of high performance through our Star Development Programme.
* 33.5 days’ holiday (including Bank Holidays) with options to buy additional days.
* Private healthcare, life insurance, wellbeing support, and a 6% pension contribution.
* Company vehicle and fuel/charging card, laptop, and mobile phone.
* £2,000 reward for referring a successful candidate.
WHAT YOU NEED IS:
Successful candidates typically possess:
* Customer-facing/sales experience in any industry.
* A solution-oriented approach to uncover customer pain points and needs.
* Alignment with our values: commitment, teamwork, courage, and integrity.
* Resilience and adaptability to engage with all customer levels.
* Drive and motivation to succeed and overcome challenges.
* Curiosity and a passion to learn and grow.
* Excellent organizational skills to manage time and priorities independently.
* Essential: Full manual UK driving license to visit customers on-site five days a week. Please disclose points and expiry dates if applicable.
WHO SHOULD APPLY?
We welcome diverse backgrounds; some of our best account managers joined without prior experience in sales or construction. Success depends on teamwork and ability, regardless of background.
Please apply via the 'Apply Now' button, upload your CV, and answer brief questions. The process takes about 90 seconds.
**SALES ONLY**
If eligible, you will complete a fun online assessment and a short pre-recorded video interview. Please check your junk mail for these communications.
For application support, contact [emailprotected].
The process includes an initial interview with a Regional Manager, a day-in-the-life 'field ride', and a final interview with a Sales Director. Travel expenses are paid.
If no current role fits, we will keep your details for future opportunities and stay in touch.
Hilti is an equal opportunity employer, valuing all team members regardless of sex, gender identity/expression, race, ethnicity, sexual orientation, disability, age, religion, or family status.
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