Customer Service AdvisorLoughborough | £21,000 - £25,000 | Permanent, Office Based Our client, a long-standing and reputable insurance provider, is looking for a motivated Customer Service Advisor to join their growing team in Loughborough. Whether you have experience in customer service, sales, or a similar role, this is a fantastic opportunity to kick-start or further develop your career in the insurance industry.What you’ll be doing:Speaking with new and existing customers to understand their needs and recommend suitable insurance productsBuilding strong relationships and ensuring an exceptional customer experienceWorking towards individual and team KPIs and performance goalsProviding clear, accurate information to support informed decision-makingSupporting customer retention and identifying opportunities to upsell where appropriateWho we’re looking for:Previous experience in customer service or sales (especially in a target or KPI-driven environment)A confident and enthusiastic communicator with a customer-first mindsetMotivated, reliable, and eager to learnProactive problem solver who enjoys working in a teamSomeone keen to develop their skills and grow within the insurance industryWhat’s in it for you?Competitive salary of £21,000 – £25,000 (dependent on experience)Monday to Friday, 37.5 hours per week – no weekendsFull training and ongoing supportClear progression opportunities within a growing businessFriendly and supportive team environment that celebrates success